Paisley Pedersen
Norwood Young America
Summary
Dedicated shift lead with experience working effectively and efficiently. Recognized for strong customer service and problem solving skills. Committed to creating a positive and welcoming environment for clients and team members alike. Specializes in creative endeavors and out of the box thinking.
Overview
2
2
years of professional experience
Work History
Shift Lead
Caribou Coffee
Waconia
04.2024 - Current
- Coached and trained employees while managing daily work assignments to improve operational efficiency.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Assisted in scheduling shifts to ensure optimal staff coverage during peak hours.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Handled cash register transactions accurately while providing excellent customer service.
- Responded to customer inquiries and complaints in a professional manner.
- Coordinated with shift leaders and management to facilitate seamless transitions between shifts.
- Handled emergency situations with composure and in accordance with company guidelines.
Cashier
Pitstop
Howard Lake
10.2023 - 01.2024
- Processed customer payments quickly and returned exact change and receipts.
- Organized cash drawer and maintained work area to facilitate efficient transactions.
- Maintained cleanliness of station, including restrooms and outdoor areas, to support customer satisfaction.
- Fostered positive relationships with employees to enhance team collaboration.
- Prepared and cooked food items according to recipes, menus and supervisor's instructions.
Education
High School Diploma -
HLWW
Howard Lake, MN06-2023
Skills
Technical troubleshooting
- Accustomed to working with high stress environments
- Pays attention to detail
- Efficient and thorough
- Positive thinker
- Works well with others and independently
- Skillful typer
Activities & Interests
- Participated in Hutchinson Crow River Singers Community Choir.
- Logic based games and puzzles.
- Music.
- Journaling.
- Drawing and painting.
References
- Cara Weinzierl, Shift Lead Coworker, (952) 452-0837
- Steph Dailey, Former Educator, (763) 913-6843
- Zan Thrasher, Former Music Educator, (218) 790-4757
- Dillon LaValley, Registered Nurse, Friend (906) 396-8717 dillon.lavalley@scasurgery.com
Timeline
Shift Lead
Caribou Coffee
04.2024 - Current
Cashier
Pitstop
10.2023 - 01.2024
High School Diploma -
HLWW