Pa Kou Yang
Mankato
Summary
Dynamic Graphic Designer with a proven track record at Minnesota State University, Mankato, enhancing client satisfaction through impactful designs and creative solutions. Trained in Adobe Creative Suite and skilled in fostering strong customer relationships. Demonstrates exceptional teamwork and a detail-oriented approach, with significant achievements in design and customer service.
Overview
7
7
years of professional experience
Work History
Graphic Designer
Minnesota State University, Mankato
11.2024 - Current
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Conceptualized creative designs for print materials, banners, and signs.
Sales Associate
Kohl's
09.2024 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Shelf-Ready
ABDO Publishing
02.2020 - 08.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Produce Associate
Wal-Mart Supercenter
03.2019 - 01.2020
- Supported inventory management efforts through accurate record-keeping and timely reporting of any discrepancies.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Customer Service
Food Pride Inc.
09.2017 - 09.2018
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Strengthened client relationships through consistent communication and excellent customer service.
- Monitored banking associates for customer service.
Education
Bachelor of Arts - Graphic Design
Minnesota State University, Mankato
Mankato, MN08-2025
Skills
- Figma
- Procreate
- After Effects
- Photoshop
- Adobe Illustration
- Adobe InDesign
- Microsoft Word
- Illustration
Languages
English
Native or Bilingual
Hmong
Limited Working
Timeline
Graphic Designer
Minnesota State University, Mankato
11.2024 - Current
Sales Associate
Kohl's
09.2024 - Current
Shelf-Ready
ABDO Publishing
02.2020 - 08.2024
Produce Associate
Wal-Mart Supercenter
03.2019 - 01.2020
Customer Service
Food Pride Inc.
09.2017 - 09.2018
Bachelor of Arts - Graphic Design
Minnesota State University, Mankato
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