Pamela Wiche
Saint Paul
Summary
Dynamic leader with a proven track record at Children's Minnesota, excelling in strategic planning and operations management. Cultivated high-performing teams through mentorship and effective communication, enhancing employee engagement and retention. Demonstrated decision-making skills while managing budgets and billing operations for a team of over 50 associates, driving continuous improvement and financial stability.
Overview
23
23
years of professional experience
Work History
Director, Children's Patient Financial Services
Children's Minnesota
06.2001 - 07.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Manged all aspects of billing and customer service with a team of 50+ associates.
Education
Master of Arts - Organizational Communication
University of Nebraska, Lincoln
Lincoln, Nebraska, NESkills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Operations management
- Project management
Timeline
Director, Children's Patient Financial Services
Children's Minnesota
06.2001 - 07.2024
Master of Arts - Organizational Communication
University of Nebraska, Lincoln
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