Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Patrick Williams-Tolbert

Patrick Williams-Tolbert

Minneapolis

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Planet Fitness/Excel Fitness
Minneapolis, MN
04.2025 - 12.2025
  • Assisted members with inquiries and provided information regarding fitness services and membership options
  • Resolved customer complaints promptly, ensuring satisfaction and retention through effective communication
  • Greet Gym Members Coming in/Leaving
  • Maintain cleanliness in the gym, restroom, spa & lobby
  • Restock energy drinks/protein bars/protein chips
  • Maintained cleanliness in the entire vacinity by vacuuming, cleaning windows, and dusting

Kitchen Custodian

Mystic Lake Casino and Hotel
Prior Lake, MN
09.2024 - 02.2025
  • Detail clean the equipment the cooks use for the restaurant
  • Maintained cleanliness and sanitation standards throughout casino restaurants
  • Operated industrial cleaning equipment to ensure efficient surface maintenance

Steward Supervisor

Mystic Lake Casino
Prior Lake, MN
04.2022 - 09.2024
  • Supervised daily operations of stewarding staff to ensure efficient workflow and service excellence
  • Trained new team members on sanitation standards and safety protocols
  • Conducted regular inspections to maintain cleanliness and adherence to health regulations
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.

Custodian

Mystic Lake Casino and Hotel
Prior Lake, MN
01.2019 - 06.2019
  • Maintained cleanliness and sanitation of gaming floors and public areas.
  • Operated cleaning equipment, including floor buffers and vacuums, efficiently.

Team Member

Chuck E. Cheese
Maple Grove, MN
12.2017 - 05.2018
  • Cook
  • Clean
  • Restock
  • Date the inventory
  • Collaborated with team members to execute daily operational tasks smoothly (including being Chuck)

Education

High School Diploma -

Park Center Senior High School
Brooklyn Park, MN
06-2016

Skills

  • Food preparation
  • Cash Handling
  • Customer inquiry handling
  • Computer skills
  • Supervising experience
  • Food service
  • Sanitation
  • Culinary experience
  • Housekeeping

Certification

  • First Aid Certification
  • CPR Certification

Languages

English

Timeline

Customer Service Representative

Planet Fitness/Excel Fitness
04.2025 - 12.2025

Kitchen Custodian

Mystic Lake Casino and Hotel
09.2024 - 02.2025

Steward Supervisor

Mystic Lake Casino
04.2022 - 09.2024

Custodian

Mystic Lake Casino and Hotel
01.2019 - 06.2019

Team Member

Chuck E. Cheese
12.2017 - 05.2018

High School Diploma -

Park Center Senior High School
Patrick Williams-Tolbert