Paul Lauer
Big Lake
Summary
Talented Sales and Service Representative: Successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Highly experienced Sales and Service Representative: Known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
Lazydays R.V. Center
03.2019 - 04.2023
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Used CRM software to maintain detailed contact logs and account records.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Manager
Faded Camo TV
03.2015 - 02.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Inside Sales Representative
Miller Marine Inc
12.2011 - 01.2015
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Education
Associate of Arts - General Studies
Central Lakes College
Brainerd, MN05.1998
Skills
- Promote Products
- New Business Development
- Rate Negotiations
- Revenue Growth
- Verbal and Written Communication
- Expert in Product Type Products
- Consultative Sales Strategies
- Time Management
- Sales and Marketing
- Relationship Development
- Brand Exposure Strategy
Timeline
Inside Sales Representative
Lazydays R.V. Center
03.2019 - 04.2023
Sales Manager
Faded Camo TV
03.2015 - 02.2019
Inside Sales Representative
Miller Marine Inc
12.2011 - 01.2015
Associate of Arts - General Studies
Central Lakes College
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