Payton Mickschl
Minneapolis
Summary
Skilled worker with a background in providing superior customer service, troubleshooting technical issues, and maintaining high customer satisfaction. Strengths include strong verbal communication skills, patience, and the ability to multitask efficiently. Previously contributed to improving customer service quality by solving complex technical problems swiftly and effectively. Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
2
2
years of professional experience
Work History
Retail Worker
Authentic Digs Boutique
La Crosse
05.2023 - 08.2024
- Designed and deployed new display ideas to improve accessibility to merchandise.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
- Checked shipment pack slips to confirm quantities and correct merchandise in delivery.
Online Personal Shopper
Walmart
Onalaska
10.2022 - 05.2023
- Scanned items when pulling from shelves to update system stock information.
- Greeted customers and provided excellent customer service.
- Practiced clean and sanitary shopping, with minimal product handling.
- Created personalized shopping experiences for each customer.
- Organized consistent hourly deliveries by smoothly selecting and purchasing items.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Adhered to company policies and procedures to maintain a safe and efficient working environment.
Education
Bachelor - Strategic Communications
University of Minnesota
Minneapolis, MN05-2028
High School Diploma -
Onalaska High School
Onalaska, WI05-2024
Skills
- Visual merchandising
- Customer service
- Inventory management
- Social media strategy
- Content creation
- Team collaboration
- Time management
- Problem-solving
- Store cleaning
Volunteering
- Salvation Army - School Supplies Donations
- Feed My Starving Children - Food Assemble
- Red Cross - Blood Drive
- Champions Are Readers Program - Teaching
Accomplishments
- Spring, 2024 - National Honors Society
- Fall, 2023 - Honor Role
References
References available upon request.
Timeline
Retail Worker
Authentic Digs Boutique
05.2023 - 08.2024
Online Personal Shopper
Walmart
10.2022 - 05.2023
Bachelor - Strategic Communications
University of Minnesota
High School Diploma -
Onalaska High School
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