Ensuring proper care (food, shelter, medical), protecting personal property, visiting the clients once a month, advocating for their rights, and filing annual reports with the courts.
Attending court dates for criminal civil matters
Attend appointment when needed by the guardian
Signed consents for treatments when needed
Provided crisis intervention services during times of distress or emergency situations.
Built partnerships with related organizations to develop support and gain greater attention for important issues.
Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
Consulted and collaborated with other professionals to provide continuity of patient-family care.
Guided clients through transition to independent living within community.
Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
Held care conferences with residents and families to review resident health and condition.
DSP
Mains’l services
Monticello
04.2023 - 06.2025
Supported individuals with disabilities in daily living activities.
Assisted in developing personalized care plans for clients.
Maintained accurate documentation of client progress and needs.
Coordinated recreational and social activities to enhance client engagement.
Collaborated with team members to ensure quality care and support.
Trained new staff on best practices for client interaction and safety.
Implemented strategies to promote independence among clients.
Communicated effectively with families regarding client well-being and progress.
Assisted clients with maintaining good personal hygiene.
Helped clients get in and out of beds and wheelchairs.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Built strong and trusting rapport with clients and loved ones.
Monitored health and well-being of clients and reported significant health changes.
Organized oral medications for clients following dosage and schedule requirements.
Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Drove clients to doctors' appointments and social outings.
Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Server/Bartender
Clive’s roadhouse
Rogers
03.2023 - 03.2025
Delivered exceptional customer service in a fast-paced dining environment.
Assisted in menu knowledge and food pairing recommendations for guests.
Managed multiple tables efficiently while ensuring guest satisfaction.
Collaborated with kitchen staff to coordinate timely food delivery.
Maintained cleanliness and organization of dining areas throughout shifts.
Processed payments accurately using point-of-sale systems.
Trained new servers on best practices and restaurant policies.
Handled guest complaints calmly and professionally to resolve issues promptly.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Operated POS terminals to input orders, split bills, and calculate totals.
Greeted customers, answered questions, and recommended specials to increase profits.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Responded efficiently to guest inquiries and complaints in a professional manner.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Delivered food orders promptly and courteously.
Cleaned tables and chairs to prepare dining area for next customers.
Assisted in training new servers.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Poured wine, beer, and cocktails for patrons.
Resolved customer complaints in a professional manner.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Maintained inventory of liquor, beer, wine, and other beverage items.
Trained new bartenders on drink preparation and upselling techniques.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Checked identification cards for proof of age prior to serving alcohol beverages.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Provided drink suggestions to customers based on their preferences.
Assisted in setting up the bar for service shift.
Stocked ice bins and coolers as needed throughout shift.
Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Collected and organized daily till totals and tips.
Cleansed glasses with sanitizing solution after each use.
Effectively multitasked within fast-paced environment.
Made friendly conversation with customers to provide enjoyable bar experience.
HHA
Beehive homes of Elk River
Elk River
05.2021 - 03.2023
Assisted residents with daily living activities and personal care needs.
Monitored vital signs and reported changes to nursing staff promptly.
Provided companionship and emotional support to enhance resident well-being.
Administered medications as prescribed and ensured compliance with schedules.
Maintained cleanliness and organization in resident living areas and common spaces.
Collaborated with healthcare team members to create individualized care plans.
Educated residents on healthy lifestyle choices and proper hygiene practices.
Documented daily care activities accurately in resident records for continuity of care.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Maintained clean and well-organized environment for client happiness and safety.
Changed bed linens and maintained a clean living environment for the client's safety.
Assisted clients with bathing, dressing, and incontinence care.
Helped clients stay happy and healthy by providing mental and emotional support.
Helped clients move in bed, stand or walk using proper body mechanics techniques.
Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Helped client with medication self-administration.
HHA
Caley house assisted living
Princeton
06.2019 - 03.2021
Assisted residents with daily living activities and personal care needs.
Monitored vital signs and reported changes to nursing staff promptly.
Provided companionship and emotional support to enhance resident well-being.
Administered medications as prescribed and ensured compliance with schedules.
Maintained cleanliness and organization in resident living areas and common spaces.
Educated residents on healthy lifestyle choices and proper hygiene practices.
Documented daily care activities accurately in resident records for continuity of care.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Maintained clean and well-organized environment for client happiness and safety.
Changed bed linens and maintained a clean living environment for the client's safety.
Assisted clients with bathing, dressing, and incontinence care.
Helped clients stay happy and healthy by providing mental and emotional support.
Helped clients move in bed, stand or walk using proper body mechanics techniques.
Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Helped client with medication self-administration.
Head Hostess
Rio Mirage Cafe
Surprise
08.2016 - 05.2019
Managed guest seating arrangements to optimize flow and minimize wait times.
Trained and supervised new host staff on customer service standards.
Maintained cleanliness and organization of the front-of-house area.
Coordinated with servers to ensure timely service for all guests.
Handled guest inquiries and resolved concerns with professionalism and courtesy.
Scheduled shifts for host staff to ensure adequate coverage during peak hours.
Collaborated with management to improve guest experience and satisfaction levels.
Monitored reservation system to manage bookings efficiently and accurately.
Tracked seated guests and available seating using computer-based and mobile reservation software.
Trained new staff on proper hosting procedures and policies.
Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
Answered customers' questions about hours, seating, current wait time, and other information.
Answered telephone to provide dining information and take reservations.
Maintained inventory of supplies necessary for hosting duties such as menus, tablecloths, silverware.
Sandwich Artist
SUBWAY®Restaurants
Big Lake
03.2015 - 06.2016
Responsible for creating sandwiches to order, providing friendly service, operating the cash register, and maintaining strict food safety and cleanliness standards.
Prepared fresh sandwiches by following customer specifications and company guidelines.
Maintained cleanliness and organization of workstations to ensure food safety standards.
Assisted customers with menu selections and provided recommendations on sandwich options.
Stocked ingredients and supplies to ensure availability during peak service hours.
Collaborated with team members to ensure timely service during busy periods.
Implemented portion control measures to maintain product quality and reduce waste.
Trained new staff on sandwich preparation techniques and store procedures effectively.
Completed opening, closing, and shift change tasks by following company guidelines.
Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
Used POS system and cash register to receive payments by cash, check, credit card, and voucher.