Peter Ochieng
Minneapolis
Summary
Dedicated and hardworking indivual with strong academic achievements and one year of customer service experience. Skilled in handling cash transactions, ensuring customer safety, and resolving conflicts in a fast-paced environment. Recognized for leadership abilities, including training new hires and providing excellent customer service. Passionate about learning, problem solving, and maintaining a positive work environment.
Overview
2
2
years of professional experience
Work History
Team Member
Urban Air
Plymouth
09.2024 - 02.2025
- Trained new team members using approved training materials and information.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Assisted customers.
- Greeted customers upon entering the store with friendly demeanor.
Cashier
Dunkin Donuts & Baskin Robbins
New Hope
06.2023 - 06.2024
- Managed rides and ensured customer safety.
- Handled cash transactions and maintained an organized register.
- Assisted and de-escalated agitated customers to ensure a positive experience.
- Trained new hires, providing guidance on safety procedures and customer service
- Worked effectively in team environments to make the workplace more productive.
- Greeted customers promptly and responded to questions.
Education
Cooper High School
New Hope06-2027
Skills
- Cash handling
- Customer service
- Team building
- Attention to detail
- Employee training
- Equipment maintenance
Accomplishments
Recognized for academic excellence, including Honor Roll and Student of the Month awards.
Timeline
Team Member
Urban Air
09.2024 - 02.2025
Cashier
Dunkin Donuts & Baskin Robbins
06.2023 - 06.2024
Cooper High School
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