Summary
Overview
Work History
Education
Skills
Timeline
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Pha Yang

Brooklyn Park

Summary

Dynamic operations leader with extensive experience at Wells Fargo Bank, N.A., excelling in project management and employee development. Proven track record in enhancing productivity through effective training and quality control measures. Skilled in multitasking and problem-solving, driving successful outcomes in fast-paced environments while maintaining high standards of accuracy and confidentiality.

Overview

24
24
years of professional experience

Work History

Work Director

Wells Fargo Bank, N.A.
09.2015 - 09.2020


  • Coordinated cross-functional teams to achieve common goals and drive project success.
  • Managed complex projects to ensure timely delivery and optimal resource allocation.
  • Enhanced overall productivity with thorough training and ongoing mentorship of junior staff members.
  • Implemented quality control measures, ensuring consistent adherence to company standards and policies.
  • Oversaw daily operations within the department, ensuring seamless workflow management and timely completion of tasks.

Operation Processor 3

Wells Fargo N.A
05.2010 - 08.2015


  • Handled sensitive client information securely, maintaining confidentiality at all times.
  • Checked records for accuracy and completeness, and corrected errors.
  • Composed correspondence to internal and external parties as requested.
  • Made appropriate file information updates and system upgrades.

Operation Clerk

Wells Fargo N.A
04.1999 - 04.2010
  • Managed multiple databases effectively; performed data entry tasks with high accuracy rates while adhering to established deadlinestargets.
  • Reviewed files, records and other documents to obtain information to respond to requests.

Medical Assembler

3M
01.1997 - 03.1999


  • Maintained a clean and organized workspace, adhering to strict sterilization procedures for optimal safety.
  • Enhanced product quality by assembling medical devices with precision and adherence to strict guidelines.

Education

Sanger High School
Sanger

Skills

  • Operations management
  • Employee relations
  • Multitasking and organization
  • Decision-making
  • People management
  • Leadership development
  • Problem-solving

Timeline

Work Director

Wells Fargo Bank, N.A.
09.2015 - 09.2020

Operation Processor 3

Wells Fargo N.A
05.2010 - 08.2015

Operation Clerk

Wells Fargo N.A
04.1999 - 04.2010

Medical Assembler

3M
01.1997 - 03.1999

Sanger High School
Pha Yang