Philip Wrabek
Burnsville,MN
Summary
With over 25 years of experience in operations and dispatch, notably at Citi-Cargo & Storage, I excel in managing high-volume workloads and fostering strong relationships across a 3-state region. My background in fleet management and driver recruitment at Bay & Bay Transfer showcases my customer service focus and operations management skills, contributing to significant efficiency improvements.
Overview
23
23
years of professional experience
Work History
Operations / Dispatch / Order Entry
Citi-Cargo & Storage
11.2015 - 12.2024
- Teamed with Customers, Drivers and office staff to service needs and facilitate services in 3-State Region.
- Brought 25+ years experience in Dispatch and formulated a cohesive work environment.
- Retired from Citi-Cargo and was asked to return on 2 periods to assist due to manpower / personal issues.
- Promoted a positive work environment by fostering strong relationships among team members and encouraging collaborative problem-solving efforts.
Dispatch Coordinator
Bay & Bay Transfer
02.2002 - 08.2012
- Heavy work load in a fleet management setting. Managed approximately 60 drivers Nationwide. Many large accounts in a highly demanding environment.
- Also 2 years in Recruiting to fill the demand for drivers.
Education
Some College (No Degree) - Business Analytics
North Dakota State University
Fargo, NDSkills
- Customer service focus In a heavy demand environment, responded to numerous requests and last-minute changes in logistics
- Operations management Drivers, Customers, Planners
- Strong personable work attitude, Extended hours to complete tasks and coordinate drivers
- Order processing expertise
Timeline
Operations / Dispatch / Order Entry
Citi-Cargo & Storage
11.2015 - 12.2024
Dispatch Coordinator
Bay & Bay Transfer
02.2002 - 08.2012
Some College (No Degree) - Business Analytics
North Dakota State University
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