Enthusiastic project management professional. Goal and detail oriented. Problem solver with proven ability to meet deadlines and manage agendas. Adapt seamlessly to constantly evolving processes and technologies.
Overview
8
8
years of professional experience
2025
2025
years of post-secondary education
Work History
Founder and CEO
Phil’s Delivery Service
Accra,Ghana
08.2021 - 12.2022
Established operational procedures for efficient delivery logistics.
Managed customer inquiries and resolved service-related issues promptly.
Coordinated with drivers to optimize delivery routes and schedules.
Trained and supervised staff on customer service best practices.
Analyzed market trends to identify new business opportunities.
Oversaw financial planning and budgeting for service operations.
Recruited, hired and trained staff members to ensure that operational goals were met.
Operations Manager
Graps Inc
Accra,Ghana
07.2017 - 07.2020
Managed daily operations to ensure efficient workflow and resource allocation.
Oversaw inventory management and collaborated with suppliers for timely deliveries.
Streamlined processes to enhance operational efficiency and reduce waste.
Implemented quality control measures to maintain product standards.
Analyzed operational data to identify areas for improvement and cost reduction.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Social Worker
All Souls Child Development Center
Accra,Ghana
01.2017 - 07.2017
Conducted assessments to determine client needs and develop appropriate service plans.
Facilitated individual and group counseling sessions for children and families.
Collaborated with educators and healthcare providers to ensure comprehensive support.
Advocated for children's rights and services within the community.
Documented case notes and maintained accurate client records in database systems.
Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
Attended team meetings and provided feedback on case updates and treatment recommendations.
Social Worker
Liberia Crusaders for Peace/Prevail
Monrovia
01.2015 - 12.2016
Documented case notes and maintained accurate client records in database systems.
Educated families about available resources and community services for assistance.
Interviewed clients individually and in family groups to determine services to best address specific needs.
Education
BBA - Public Administration
African Methodist Episcopal University
Monrovia, Montserrado
01.2015 - 10.2025
Executive Certificate in Business Administration - Business Administration
Accra Business School
Accra,Ghana , Greater Accra
10.2021 - 01.2022
Proficiency In Microsoft Office Suite - Computer And Information Sciences
Beacon Training
05.2020 - 08.2020
Associate of Arts - Project Management
Institute For Professional And Executive Development (IPED)
United Kingdom , London
01.2019 - 11.2020
Associate of Arts - Project Management
Affiliate School of Professional Studies
Accra,Ghana , Greater Accra
01.2019 - 11.2019
J.J.Ross Memorial High School
Monrovia, Montserrado
Skills
Leadership
Microsoft Word/Excel
Business Development
Project Management
Time Management
Communication
Operation Management
Administrative Services
Languages
English
Professional
References
References available upon request.
Timeline
Executive Certificate in Business Administration - Business Administration
Accra Business School
10.2021 - 01.2022
Founder and CEO
Phil’s Delivery Service
08.2021 - 12.2022
Proficiency In Microsoft Office Suite - Computer And Information Sciences
Beacon Training
05.2020 - 08.2020
Associate of Arts - Project Management
Institute For Professional And Executive Development (IPED)