Phillip Eckels
Marketing Representative 2
Coon Rapids
Summary
Veteran of Afghanistan and Korean conflicts transitioning from the Air Force to federal contracting. Skilled in property management and logistics. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
23
23
years of professional experience
Work History
Event & Store Sales
Renewal by Andersen
03.2018 - Current
- Led a team of 70 representatives; ranked #1 in Minnesota sales for two consecutive years.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently exceeded 350 appointments annually and generated over $2M in revenue multiple years.
- Managed, and maintained state fair/ home show/ event displays
- organized over100+ food truck events with 200+ vendors participating.
- Recruited 25+ employees and expanded over100 new retail and event locations. providing more places to create appointment opportunities.
- Resolved problems, improved operations and provided exceptional service.
- Assisted in training 50 new marketing representatives.
Event and Retail Display Setup Manager
Mike Cassidy Inc.
05.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
Rural Mail Carrier
USPS
06.2020 - 06.2022
- Organized mail and packages for 28 routes; supported delivery of 38,000 packages during peak season.
- Maintained vehicle and worked extended hours to ensure timely delivery.
- Provided staffing support across five locations during shortages.
- Distributed items on time and to correct locations for punctual, professional mail services.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
Store Manager
Sprint
02.2020 - 06.2020
- Managed seven employees at a top-performing location; trained three new hires.
- Oversaw inventory, shipping, and scheduling for 10 staff members.
- Revitalized underperforming store through strategic leadership.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Warehouse/Shipping Tech
CenterPoint Marketing
04.2018 - 02.2020
- Managed logistics for 15 major clients, including Renewal by Andersen and Delta.
- Won awards for event displays; ensured 100% on-time shipments and returns.
- Collaborated with warehouse team to maintain optimal inventory levels, avoiding stock shortages or excess.
- Provided excellent customer service by addressing inquiries promptly and resolving issues related to shipping concerns.
Technician & Warehouse Manager
Mastec Network Solutions
12.2014 - 03.2018
- Built 100+ wireless tower platforms across six states; repaired and dismantled antennas.
- Managed warehouse operations and expedited materials for 200+ sites.
- Developed audit process improvements and trained 15+ employees.
Aircraft Electrician
United States Air Force
10.2002 - 10.2013
- Supervised 50 Airmen; maintained and inspected B-52 and F-16 aircraft.
- Managed hazardous materials program and supported missions in 10 countries.
- Enhanced aircraft safety by conducting thorough electrical system inspections and maintenance.
- Supported successful project completion by providing expert consultation on various aspects related to aircraft electrical systems during planning stages.
- Played a crucial role in preparing aircraft for deployment by diligently inspecting and maintaining all essential electrical components.
Education
Associate of Arts - Photography
The Art Institute of Charlotte
NC 05.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Time management
Performance management
Customer service
Project management
Business development
Marketing
Relationship building
Contract management
Project planning
Negotiation
Sales management
Product management
Accomplishments
- Consistently set appointment standards for two consecutive years at Renewal by Andersen.
- Earned multiple performance bonuses for driving customer acquisition and team success.
- Awarded Global War on Terrorism Service Medal and Afghanistan/Korean Tour Service Medal.
- Managed hazardous materials program for entire section at Kunsan Air Base, South Korea.
- Completed advanced on-the-job training for F-16 and B-52 aircraft maintenance.
- Maintained 100% compliance across 25+ inspections as Technical Order Distribution Manager for E&E shop.
- Supervised and mentored 15+ Airmen; authored awards packages and performance reports.
- Achieved early career milestone as one of North Carolina’s youngest grocery store managers at age 19.
- Recognized as Employee of the Month three times at Home Depot for exceptional customer service.
Timeline
Rural Mail Carrier
USPS
06.2020 - 06.2022
Store Manager
Sprint
02.2020 - 06.2020
Event and Retail Display Setup Manager
Mike Cassidy Inc.
05.2019 - Current
Warehouse/Shipping Tech
CenterPoint Marketing
04.2018 - 02.2020
Event & Store Sales
Renewal by Andersen
03.2018 - Current
Technician & Warehouse Manager
Mastec Network Solutions
12.2014 - 03.2018
Aircraft Electrician
United States Air Force
10.2002 - 10.2013
Associate of Arts - Photography
The Art Institute of Charlotte
05.2001 -
Summary of Qualifications
- Proven team leadership with experience managing groups of 10+ employees.
- Certified in HAZMAT handling and CPR; skilled in safety compliance.
- Strong verbal communication and interpersonal skills.
- Expertise in logistics, distribution, and equipment maintenance management.
- Forklift certified; adept at operational efficiency and resource management.
- Holds active Secret Security Clearance and previously qualified for Top-Secret Clearance.