Phillip Shimon

• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Emptied trash cans and recycling bins to keep building clean and free of germs.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.
• Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.

• Maintained clean, safe, and well-organized patient environment.
• Monitored progress and documented patient health status changes to keep care team updated.
• Assisted disabled clients to support independence and well-being.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.

Trained new employees and cross-trained in order to provide back-up for other customer service representatives when needed.

Managed quality communications, customer support and product representation for each client while scheduling appointments for solar panel installations across the country.

Worked in Quality Assurance department, reviewing recorded and live sales calls to ensure requirements were followed and staff had support when needed.

Worked with staff to increase productivity through coaching and further training.