Presli Abraham
Zimmerman
Summary
Hardworking Shift Leader looking to become Assistant Store Manager gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
10.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening procedures.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Responded to and resolved customer questions and concerns.
- Completed store orders and inventory checks to maintain product.
Barista
Starbucks
05.2021 - 10.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
Server
Madre Loca
01.2019 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Chemistry
Arizona State University
Tempe, AZ05-2027
Associate of Arts - Liberal Arts And Sciences
Saint Cloud Technical And Community College
Saint Cloud, MN12-2021
Skills
- Cash handling
- Staff management
- Inventory control and record keeping
- Training and mentoring
- Strategic planning
- Customer-oriented
Timeline
Shift Supervisor
Starbucks
10.2023 - Current
Barista
Starbucks
05.2021 - 10.2023
Server
Madre Loca
01.2019 - 04.2021
Bachelor of Arts - Chemistry
Arizona State University
Associate of Arts - Liberal Arts And Sciences
Saint Cloud Technical And Community College
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