Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Queeta Lopez

Coon Rapids

Summary

Unit Supervisor with extensive experience in administrative, operational, and facility management. Demonstrated ability to enhance team performance through effective supervision and task delegation. Recognized for high productivity and efficient task completion, with strong skills in leadership, operational management, and conflict resolution. Committed to fostering positive work environments and maintaining high service standards.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Real Estate Agent

REAL Brokerage LLC
Coon Rapids
01.2021 - Current
  • Conduct initial consultations to understand clients' needs, preferences, and budget.
  • Provide expert advice on market trends, property values, and legal considerations.
  • Conduct thorough market research to identify suitable properties.
  • Arrange and conduct property viewings, evaluating properties against client criteria.
  • Negotiate purchase and sale agreements to ensure favorable terms for clients.
  • Manage all aspects of the transaction process, including offers, counteroffers, and contingencies.
  • Coordinate with lenders, inspectors, appraisers, and other professionals to facilitate smooth transactions.
  • Ensure timely communication and collaboration among all parties involved.
  • Prepare and review legal documents such as contracts, disclosures, and agreements.
  • Ensure compliance with all legal requirements and regulations.
  • Develop and implement marketing strategies to promote properties for sale.
  • Utilize various marketing channels, including online listings, social media, and open houses.
  • Develop detailed project plans for each transaction, outlining key milestones and deadlines.
  • Monitor progress and make adjustments to ensure timely completion of all tasks.
  • Address and resolve any issues or disputes that arise during the transaction process.
  • Utilize critical thinking and negotiation skills to find mutually agreeable solutions.
  • Maintain strong, ongoing relationships with clients, providing continuous support and follow-up.
  • Ensure a high level of client satisfaction and repeat business through exceptional service.

Career Probation Officer

Hennepin County
Minneapolis
01.2023 - 12.2025
  • Assess client risk and needs and provide guidance, counseling, and monitoring as appropriate.
  • Supervise clients in accordance with supervision standards and case plans, including transfer cases from outside of Hennepin County.
  • Prepare pre-sentence investigations, court reports, and court orders, and attend court hearings.
  • Provide and use resources related to sexual or pornography addiction, sexual health, chemical use, abusive behaviors, mental health treatment and monitoring; cognitive behavioral interventions; and work in collaboration with stakeholders to address specific needs and risk of an offender.
  • Assist clients in the completion of initial Predatory Offender Registration paperwork and maintain compliance with sex offender registration statutes.
  • Review forensic reports and follow search and seizure evidence procedure.
  • Maintain case files, records, and correspondence.
  • Perform onsite Officer of the Day duties.
  • Conduct field and home visits.
  • Implement and facilitate Diversity training for several units within DOCCR.

Intake Unit Supervisor

Ramsey County Community Corrections
Saint Paul
01.2025 - 05.2025
  • Supervised and was responsible for the work of professional and para-professional Community Corrections staff in the Intake Unit.
  • Managed a team of 12 employees, including recruitment, hiring, training, coaching, and performance management.
  • Oversaw intake operations for the Adult Field Services Division, including processing in-state and interstate transfers, case assignments, and court coverage.
  • Reviewed and processed incoming ICOTS cases and complex transfers in collaboration with the DOC Interstate Compact Office and other county departments.
  • Ensured compliance with statutes, court mandates, and department policies while maintaining high standards for documentation and data integrity.
  • Promoted evidence-based practices (EBP), providing coaching in assessment, Motivational Interviewing, cognitive-behavioral interventions, and case planning.
  • Conducted staff evaluations, bi-monthly unit meetings, and administrative case reviews to ensure accountability and quality assurance.
  • Developed unit goals, monitored reports, and ensured services were delivered in a culturally competent, equitable, and cost-effective manner.

Social Worker 2

Ramsey County
Saint Paul
12.2021 - 12.2022
  • Provided vocational services for adults with mental/behavioral dysfunctions.
  • Interviewed adults for vocational services who may have a variety of mental/behavioral dysfunctions to determine service needs.
  • Evaluated individual functioning to develop appropriate case plans and identify treatment objectives and strategies for achieving objectives.
  • Coordinated and facilitated the use of departmental and community service resources and made appropriate referrals.
  • Wrote social histories and case status reports for documentation of service provision for the department, court reviews, and other service providers.
  • Monitored client progress toward established service goals and determined termination/continuation of service.
  • Provided crisis intervention services, including referrals to meet emergency needs for housing, food, clothing, or financial assistance.
  • Maintained accurate case records and completed forms for documentation of eligibility, treatment cost, service referrals, etc.

Career Probation Officer

Hennepin County
Minneapolis
04.2014 - 12.2020
  • Assessed client risk and needs and provided guidance, counseling, and monitoring as appropriate.
  • Supervised offenders with the domestic abuse unit in accordance with supervision standards and case plans.
  • Prepared court reports, court orders, and attended court hearings.
  • Assisted offenders with analyzing drug issues, alcohol abuse, and anger management factors contributing to criminal behavior.
  • Supported rehabilitation efforts by arranging medical, mental health, or substance abuse treatment services.
  • Managed noncompliance using remedial actions such as probation violation hearings and court actions.
  • Maintained case files, records, and correspondence.
  • Facilitated cognitive behavioral programming via certified curriculum to aid offenders in learning new skills and ways of thinking to decrease negative impact.

CADI/BI Case Manager

Fraser
Richfield
11.2013 - 03.2014
  • Provided client-centered case management services to individuals receiving services funded by CADI-BI waiver.
  • Administered a comprehensive assessment of each client's healthcare, social, housing, educational, vocational, and other service needs with referrals to providers.
  • Collaborated with IDT teams as needed to develop Individual Service Plans for each client.
  • Monitored health and safety needs of each client and services provided to evaluate efficiency.
  • Monitored waiver budgets to ensure appropriate service utilization.

Legal Advocate

Cornerstone
Bloomington
04.2012 - 11.2013
  • Advocated for victims in criminal and civil court proceedings, acting as a liaison between the victim and the judicial system.
  • Assisted victims in writing Orders for Protection/Harassment Restraining Orders while maintaining confidentiality and professional demeanor.
  • Interpreted, explained, and applied laws, rules, policies, and regulations as they relate to domestic violence.
  • Stayed updated on new laws affecting domestic violence and victim safety while providing resources and referrals as needed to help meet victim needs.
  • Collaborated with Law Enforcement, Prosecution, and the Judicial System for the cities of Eden Prairie and St. Louis Park.
  • Conveyed victim input and advocated for the protection of the victim and the accountability of offenders within the judicial system.
  • Received daily referrals from law enforcement and advocated with law enforcement for sensitive, appropriate service delivery.
  • Assisted probation officers with data and recommendations relevant for Pre-Sentence Investigations, rehabilitation, and offender accountability.
  • Established and maintained effective working relationships with other county departments, public officials, public and private agencies, and community groups.

Education

Google Project Management Professional Certificate -

Google
03.2024

MA - Criminal Psychology

Argosy University
01.2013

BA - Psychology

University of Minnesota
01.2007

Skills

  • Project management
  • Stakeholder coordination
  • Negotiation skills
  • Market analysis
  • Documentation compliance
  • Marketing strategy
  • Problem solving
  • Client relationship management
  • Effective communication
  • Time management
  • Client supervision
  • Risk assessment
  • Diversity training
  • Crisis intervention
  • Team leadership
  • Evidence-based practices
  • Conflict resolution
  • Performance evaluation
  • Innovative thinking
  • Cultural competence
  • Project coordination
  • Compliance oversight
  • Staff training and development
  • Mentoring and coaching
  • Policy implementation
  • Quality control

Certification

Google Project Management Professional Certificate

Affiliations

  • Diversity Trainer- Hennepin County

Timeline

Intake Unit Supervisor

Ramsey County Community Corrections
01.2025 - 05.2025

Career Probation Officer

Hennepin County
01.2023 - 12.2025

Social Worker 2

Ramsey County
12.2021 - 12.2022

Real Estate Agent

REAL Brokerage LLC
01.2021 - Current

Career Probation Officer

Hennepin County
04.2014 - 12.2020

CADI/BI Case Manager

Fraser
11.2013 - 03.2014

Legal Advocate

Cornerstone
04.2012 - 11.2013

Google Project Management Professional Certificate -

Google

MA - Criminal Psychology

Argosy University

BA - Psychology

University of Minnesota

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Queeta Lopez