Quentin Schaible
Woodbury
Summary
Professional technical expert with robust background in field service engineering. Known for resolving technical issues efficiently and maintaining strong client relationships. Emphasizes team collaboration and reliability, flexible in meeting dynamic operational needs. Proficient in diagnostic tools, client communication, and time management.
Overview
16
16
years of professional experience
Work History
Field Service Engineer
Intuitive
12.2023 - Current
- I work remotely covering Minnesota, Wisconsin, Iowa, and the Dakota’s
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
- Schedule service calls according to customer location and urgency of need.
- Perform onsite installation, modification and maintenance of systems and equipment.
Field Service Engineer
Satake USA
06.2020 - 12.2023
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Led efforts in maintaining accurate documentation pertaining to equipment history records, warranty claims, and service reports.
- Collaborated with engineering teams during product development phases to provide valuable insights from a field service perspective.
- Maintained tools and equipment, parts inventory, and library of machine manuals.
- Performed ride alongs and trained new Field Engineers.
Electrician
Wilbert Plastics
06.2019 - 04.2020
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Troubleshot and repaired malfunctioning systems and components.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
Electrical maintenance
Rise Baking Company
03.2018 - 05.2019
- I worked all aspects of factory repair from electrical to mechanical as well as basic HMI issues and programming issues
- Coordinated with management to develop and implement facility-wide electrical maintenance policies and procedures, ensuring consistency in approach across various departments.
- Continuously sought opportunities for professional development through attendance at industry conferences, workshops, and training seminars, staying current with best practices in electrical maintenance and repair.
- I was promoted to Associate Project Manager in November2018 and assisted with projects up to10 million dollars as well as projects on my own up to 350 thousand dollars
Electronic Control Tech/Electrician
Simplot
08.2016 - 03.2018
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
- Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
- Mentored apprentice electricians in proper installation techniques, safety protocols, and troubleshooting methods to enhance their skill sets.
Refrigeration Technician
Midwest Refrigeration
06.2015 - 08.2016
- I was trained in ice machine repair, refrigeration installation and repair in commercial and industrial settings as well as commercial rack systems of all types of refrigeration including CO2
Electronic Tech/ Electrician
New Flyer
06.2013 - 06.2015
- I worked in every aspect of bus wiring and PLC programming along with troubleshooting and engineering solutions
- I also assist with QA concerns making sure the customer gets a quality product
- I trained in new technicians as well
Large Item Specialist
Amazon
08.2011 - 01.2013
- I Worked with customers to ensure good quality of service for their large item needs
- I assisted in writing and teaching training material for Home Improvement Sales
- I was asked to rove assisting other reps to assist customers
Electrician
Anisia Electric
03.2010 - 04.2011
- I worked in Residential, Commercial, and Industrial applications
- I trained crew members and was made a foreman in October2010
- My duties as a foreman were to assist in hiring new employees and helping two other team’s complete jobs as well as supervising my own three-man team
Satellite Technician Supervisor
Direct T.V.
05.2009 - 03.2010
- I installed complete satellite systems in homes and businesses
- I was also in charge of crew training and route planning
Education
2-year degree - Construction Electricity
Northland Community and Technical College
Thief River Falls, MN05.2008
Skills
- Knowledge of PLC components and programming
- Knowledge of a variety of electrical motors and their wiring diagrams
- Knowledge of Residential, Commercial, and Industrial wiring methods
- Knowledge of transformers and generators
- Knowledge of Refrigeration systems including rack systems and RTU’s
- Education of code requirements of the NEC
- EPA Certified
- Project management
- Customer service management
- Equipment installation and repair
- Remote support
- On-site support
Timeline
Field Service Engineer
Intuitive
12.2023 - Current
Field Service Engineer
Satake USA
06.2020 - 12.2023
Electrician
Wilbert Plastics
06.2019 - 04.2020
Electrical maintenance
Rise Baking Company
03.2018 - 05.2019
Electronic Control Tech/Electrician
Simplot
08.2016 - 03.2018
Refrigeration Technician
Midwest Refrigeration
06.2015 - 08.2016
Electronic Tech/ Electrician
New Flyer
06.2013 - 06.2015
Large Item Specialist
Amazon
08.2011 - 01.2013
Electrician
Anisia Electric
03.2010 - 04.2011
Satellite Technician Supervisor
Direct T.V.
05.2009 - 03.2010
2-year degree - Construction Electricity
Northland Community and Technical College
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