Rachel Knabe
Hugo
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Registered Nurse Medical Case Manager
Travelers Insurance
08.2022 - Current
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
Operating Room Registered Nurse
Children's of Minnesota
03.2016 - 07.2024
- Provided high-quality care for diverse patient populations, addressing individual needs and concerns.
- Promoted a culture of teamwork within the surgical suite by fostering open communication and collaboration among colleagues.
- Streamlined communication among surgical team members, facilitating efficient flow of information during critical moments in surgery.
- Participated in quality improvement initiatives to optimize patient outcomes and enhance OR practices..
Education
Bachelor of Science - Nursing
Minnesota School of Business
Richfield, MN12-2010
Skills
- Collaborative
- Detail oriented
- Eager Leaner
- Trustworthy
- Fast Leaner
- Professional
- Critical thinking
- Driven
- Open to feedback
- Good time management
Accomplishments
- Member of Collaboration Committee 2024-Current
- Member of TravComp Tours-presenting the MCM role. 2023-Current
- Member of Unit Council at Children's Hospital 2017-2022
- Member of Fetal Surgical Team 2017-2024
In-Synch Nomination 2025
Nominated for a 2025 In-Synch Award by an injured worker. Written by current Unit Manager: Exemplifies outstanding customer service through her compassionate approach to the claimants she assists. Her unwavering commitment has profoundly impacted injured employee, who suffered a fractured right femur and underwent multiple surgeries during her recovery. The customer’s heartfelt testimonial highlighted Rachel's exceptional dedication: “Rachel got everything set up so that I could come home to be with my family. They were not going to let me come home, but within a couple of days, Rachel made phone calls to get things set up so that I could" and "Even when I’m having a bad day, she is my encouraging therapist. Not only to me, but to my family and caretakers." Lastly the customer said, "If all of your people are this good, you’ve got a 100% perfect group of workers.
Timeline
Registered Nurse Medical Case Manager
Travelers Insurance
08.2022 - Current
Operating Room Registered Nurse
Children's of Minnesota
03.2016 - 07.2024
Bachelor of Science - Nursing
Minnesota School of Business
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