Rachel Kryzer

Elk River

Summary

Dedicated Direct Care Worker experienced in providing support for patients with disabilities and acute ailments. Enhanced patient well-being through personalized care and active engagement, ensuring comfort and safety through diligent monitoring and assistance with daily living tasks.

Overview

years of professional experience

Work History

Direct Care Provider / Homemaker

Barbara & Douglas Roden/Wright Co. Elderly Waiver

Elk River

04.2022 - 09.2023

Provided daily personal care and assistance to clients with terminal illnesses, neurological disorders, and mental health conditions.
Supported clients with mobility, ensuring safe transfers and participation in activities to enhance independence.
Administered medications according to prescribed schedules for client health management.
Assist with money management and bookkeeping skills.
Daily meal prep/meal cooking.
Recorded daily care activities and client progress, contributing to effective care continuity and compliance with company guidelines.
Collaborated with healthcare professionals to coordinate comprehensive care plans for clients.
Maintained clean and safe living environments for clients through regular housekeeping tasks.
Engage in social and leisure activities.
Implemented therapeutic interventions designed by mental health professionals.
Provided physical and emotional support to individuals with disabilities.
Developed strategies for managing challenging behaviors in a safe manner.
Facilitated personal hygiene tasks such as bathing, dressing, grooming, and toileting to promote client dignity and well-being.
Provided transportation for clients to medical appointments and community leisure activities to ensure access to necessary services.

Customer Service Cashier / Food Service Specialist

Kwik Trip

Albertville

04.2021 - 06.2022

Provided exceptional service to enhance customer satisfaction.
Processed customer transactions efficiently at the register.
Maintained accurate cash drawer and handled discrepancies promptly.

Office Administrative Specialist Intermediate

Anoka Metro Regional Treatment Center ( AMRTC)

Anoka

03.2001 - 10.2016

Coordinated administrative tasks, enhancing support for clinical staff at regional treatment center.
Managed patient records and ensured compliance with healthcare regulations.
Assisted in scheduling appointments and facilitating patient admissions and discharges efficiently.
Communicated effectively with staff, County Case Management Teams, law enforcement, family members, and placement sites to ensure seamless client coordination of care.
Coordinate and implement a smooth and safe patient banking system and transport to and from the clients’ bank on a weekly schedule.
Assigned and modified client daily group sheets, tailoring them to individual needs and legal stipulations for those under Rule 20 status.
Conduct gum permit background checks through multi interface programs and report to agencies requests.

Education

Some College (No Degree) - Registered Health Information Technician

Anoka Technical College

Anoka, MN

Skills

Personal care
Medication administration
Client documentation management

Health record management
Compliance knowledge
Verbal and written communication

References

References available upon request.

Timeline