Summary
Overview
Work History
Education
Skills
Timeline
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Rachel LaClaire

Minneapolis

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences. Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Overview

13
13
years of professional experience

Work History

Server

Parkway Pizza
Minneapolis
05.2019 - 11.2024
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Regional Administrative Assistant

United States Postal Service, USPS
Minneapolis
08.2014 - 06.2023
  • Coordinated meetings, conferences, travel arrangements, and appointments for the Regional Manager.
  • Assisted in preparing financial statements by gathering supporting documentation.
  • Created spreadsheets using MS Excel to track orders and inventory levels.
  • Prepared agendas and took minutes at monthly meetings of the Regional Management Team.
  • Answered incoming calls, provided information to callers or directed them to appropriate personnel.

Server

Applebee's Grill + Bar
Fridley
08.2013 - 05.2014
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Set up tables in between patrons to reduce wait times.
  • Responded to ad hoc cleaning duties at end of shift.
  • Filled condiments and napkin containers during slack periods.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.

Server

Moose on Monroe
Minneapolis
07.2011 - 01.2013
  • Checked food before serving it to customers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Greeted guests and provided menus.

Education

Bachelor of Science - Interior Design

Dunwoody College
Minneapolis, MN
03-2012

Skills

  • Cash handling
  • Order accuracy
  • Customer service
  • Time management
  • Problem solving
  • Communication skills

Timeline

Server

Parkway Pizza
05.2019 - 11.2024

Regional Administrative Assistant

United States Postal Service, USPS
08.2014 - 06.2023

Server

Applebee's Grill + Bar
08.2013 - 05.2014

Server

Moose on Monroe
07.2011 - 01.2013

Bachelor of Science - Interior Design

Dunwoody College

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Rachel LaClaire