Certified hearing instrument dispenser with extensive experience as a hearing aid technician. Demonstrates professionalism and effective collaboration in all interactions. Adapts quickly to challenges and resolves issues efficiently.
Overview
8
8
years of professional experience
Work History
Certified Hearing Instrument Dispenser
Costco
Coon Rapids
04.2025 - Current
Conducts patient assessments to determine hearing instrument needs.
Educates clients on hearing instrument use and maintenance.
Fits and adjusts hearing instruments for optimal performance.
Provides ongoing support and follow-up care for clients post-fitting.
Provides counseling and education to patients on the effects of hearing loss, amplification options, and proper care for hearing instruments.
Educates patients on how to properly use their new hearing instruments.
Programs and fits digital hearing aids to meet individual needs using computer software.
Maintains accurate records of all evaluations, fittings, services, and repairs performed.
Conducts comprehensive hearing evaluations and assessments to determine patient's level of hearing loss.
Repairs minor problems with hearing instruments such as replacing batteries or cleaning devices.
Hearing Aid Technician
Costco
Coon Rapids
08.2018 - 04.2025
Provided technical support for hearing aid troubleshooting and maintenance.
Educated customers on proper use and care of hearing devices.
Maintained detailed records of all patient services performed.
Maintained detailed records of customer interactions and service history.
Managed inventory of hearing aid supplies and accessories efficiently.
Trained new staff on equipment handling and customer service protocols.