Rachel Roskop
Circle Pines
Summary
I am a highly motivated and skilled professional who graciously handles and resolves challenging issues. I strive to consistently deliver exceptional support. For over 15 years I have served in the same communities that served me while growing up. Detail-oriented individual with great people skills working with sexually exploited youth/families, Indigenous youth/families, and at risk or homeless youth. Responsible and hard working individual with excellent communication skills. Values collaborating with community partners in order to serve and support the population in the community. I have experience working with American Indian/ Alaska Native/ Pacific Islander/ Native Hawaiian and understanding unique origins and cultural identities.
Overview
10
10
years of professional experience
Work History
Mental Health Outreach Practitioner
Radias Health
St. Paul
11.2023 - Current
- Established a referral network with local community partners, working together to provide comprehensive care for clients.
- Completed multiple trainings in Safe Harbor/Sex trafficking/Self-Care.
- Participated in ongoing professional development opportunities to stay current on best practices within mental health care.
- Developed strong rapport with clients, fostering trust and open communication to facilitate successful resource and outreach meetings.
- Having the ability to meet the demands required of the position, including events start to finish, transporting materials, clients, resources.
- Collaborated with Breaking Free/Women’s Advocates/ StreetWorks and more Safe Harbor agencies.
- Trained in new outreach workers with
- Implemented crisis intervention strategies, when necessary, ensuring client safety and appropriate support services.
Safe Harbor Mobile Case Manager
ADYC
St. Paul
06.2022 - 11.2023
- Dedicated my time to help youth in crisis intervention.
- Assisted over 30 at risk Homeless/ Sexual Exploited Youth/families (S.E.Y) on case load to overcome barriers in housing, health, and attaining basic needs.
- Successfully built and maintained relationships with S.E.Y. clients, at risk or homeless clients, and all diverse populations.
- Participating in meetings with funders and partners as needed/required.
- Experience developing and facilitating trainings for law enforcement
- Organized and participated in various activities, groups, higher up council, events.
- Mobile case management to meet the needs of the homeless population and community.
- Work closely with organizations throughout the metro area to foster a welcoming climate for business.
- Giving trauma informed care to youth that need assistance.
- Provides training to new outreach workers.
- Worked with victims, families, and community engagement with varies police departments and community partners.
Youth Support Specialist/ Trainer
YMCA Greater Twin Cities
Minneapolis
01.2016 - 06.2022
- Provided short and long-term case management for young people ages 24 and under to overcome trauma, reduce barriers, build protective factors and resiliency for self-sufficiency, and independent living skills.
- Worked to reduce the homelessness population in the Twin Cities, successfully housed 32 youth in the Twin Cities Metro area.
- Successfully trained in Sexually Exploited Youth (SEY), trauma informed care, child/elder abuse, mandated reporting, Rule 114 Housing Mediator.
- Collaborated with community resources to prevent, support, and resolve barriers for young people to access basic living support.
- Supply crisis intervention and substance abuse services to clients in the community.
- Refers clients to social services agencies, shelters, and other community partners when needed.
- Write reports and case summaries and compile work records, including required contact forms.
- Work with youth with harm-reduction and non-judgmental model.
- Provide resources for Native American youth/families.
- Provide resources for SEY Youth/ families.
- Experience working with the court system and legal process.
- Working with CPS in Anoka, Hennepin, and Ramsey County.
- Experience developing and facilitating training for Safe Harbor outreach teams over 80 hours a year.
Hotel Program Coordinator
Face2Face/SafeZone
St. Paul
11.2020 - 02.2022
- Worked closely with organizations and partnering hotels throughout the metro area to foster a welcoming climate for clients.
- Over seeing policies and protocols for youth in the hotel program, enforcing both hotel and Face 2 Face guidelines with hotel clients.
- Conduct CYS assessments for hotel clients, SEY youth, Native American youth, and other youth experiencing homelessness.
- Perform regular check ins with hotel clients.
- Perform regular room checks for all clients, ensuring clients are maintaining the hotel and not damaging property.
- Providing regular staffing to oversee hotel clients and their needs.
- Develop, cultivate and maintain relationships with hotel staff, clients, and serve as primary liaison between the hotel and Face 2 Face, advocating for youth as necessary.
- Engage with staff, clients, and hotel staff in a meaningful and respectful manner while assisting them with various resources and support.
- Conducting weekly meetings, one on ones, trainings, etc.
- Working with local law enforcement for a safe and respectful environment.
- Assisting in the planning and execution of events.
Education
Law Enforcement
Brooklyn Park, MN01.2019
Associate of Science - Human Services
Minneapolis Community and Technical College
Minneapolis, MN01.2018
Hennepin Technical College
Skills
- Crisis intervention
- Trauma informed care
- Case management
- Resource coordination
- Policy compliance
- Community engagement
References
- Matthew, Sexton, Program Manager, Sextonm@face2Face.org, (651)387-6230, Face 2 Face, Work Force Program
- Alan, Ostergaard, Assistant Program Director, Alan.ostergaard@radiashealth.org, 612-281-7232, Radias Health, Homeless Services
- Natasha, Oreskovich, Senior Program Manager, Natasha.oreskovich@lssmn.org, 612-751-6313, Street Works
- Holly, Henning, Executive Director, Hhenning@wadvocates.org, 612-232-9358, Women's Advocates
Awards
Member of the American Indian Advisory Board to identify and problem-solve barriers impacting housing. instability for American Indians in the Twin Cities metro area., Selected to Attend Emerging Multicultural Leaders Experience (EMLE) to continue growth and professional development in a culturally competent manner., Completed Thirty Hours of Civil Mediation Skills Training., Thrive Award, YMCA- Homeless Prevention Team., Completed over Ninety Hours of Street Outreach trainings a year., CPR, First Aid, and Oxygen Certification., Nurturing Parenting Program Certification., Develop Metro Transit Homeless Action Team (HAT) for MTPD., Completed requirements of the Professional Police Officer Education., Attended (IVAT) Hawaii International Summit on Preventing, Assessing, and Treating Trauma Across the Life Span.
Timeline
Mental Health Outreach Practitioner
Radias Health
11.2023 - Current
Safe Harbor Mobile Case Manager
ADYC
06.2022 - 11.2023
Hotel Program Coordinator
Face2Face/SafeZone
11.2020 - 02.2022
Youth Support Specialist/ Trainer
YMCA Greater Twin Cities
01.2016 - 06.2022
Law Enforcement
Associate of Science - Human Services
Minneapolis Community and Technical College
Hennepin Technical College