Rachel Wiersma

• Help pet families navigate end-of-life care with compassion and care.
• Handle pets safely and with respect and dignity.
• Operate crematory equipment in accordance to established procedures and safety guidelines.
• Maintain cleanliness and organization within the crematory facility.
• Work in higher heat environments while operating crematorium equipment
• Follow strict record-keeping policies
• Collaborated with team to address client needs promptly, fostering positive relationships.

• Assist DVMs during procedures/exams by restraining animals, monitoring vitals and administering medications.

• Fill prescriptions for pet owners under the direction of a veterinarian.

• Maintain cleanliness of animal cages, kennels, runs, examination rooms and treatment areas.

• Administer medications orally or topically as prescribed by veterinarians.

• Perform basic laboratory tests such as fecal analysis and urinalysis as directed by veterinarians.

• Educate clients on proper care of pet and administering medication at home.

• Assist in the preparation of laboratory specimens, including drawing blood, collecting urine samples, and taking x-rays.

• Administer vaccinations and medications as prescribed by veterinarians.

• Assist with euthanasia procedures in a compassionate and sensitive manner.

• Provide assistance with euthanasia of animals and the care of corpses.

• Perform hygiene-related duties, such as clipping animals' claws and cleaning and polishing teeth.

• Maintain accurate records of treatments performed on each animal patient.

• Document physical exam findings and updated diagnosis as described by veterinarians.

• Providing a warm and friendly welcome to clients and their pets.

• Ensuring clients are comfortable, informed, and satisfied with the hospital experience.

• Educating clients about preventative care, pet health needs, and hospital services, including Optimum Wellness Plans.

• Relationship Building: Building rapport with clients and fostering positive relationships.

• Scheduling appointments, managing the appointment book, and ensuring efficient use of time.

• Coordinating the flow of clients and pets through the hospital, ensuring smooth transitions.

• Completing paperwork, entering pet information, and managing records.

• Handling billing and payments.

• Managing retail products and ensuring proper dispensing of medications.

• Performing various administrative tasks as needed.

• Assisting with pet handling and restraint when needed.

• Identifying and resolving client issues and concerns.

• Communicating effectively with the veterinary medical team and other hospital staff.

• Contributing to the overall smooth operation of the hospital. Training towards Vet Assistant (pet handling, pet restraint, vaccine administration, etc.).

• Assisted teachers with lesson plans and classroom activities, while encouraging student participation.
• Cleaned classrooms and organized instruction materials in appropriate locations.
• Developed and maintained consistent, positive relationships with children.

• Led small group activities and discussions to help promote learning.

• Day-to day care of children ages 2 months to 5 years old

• Parent communication. Over 150 hours of development through the Montana Early Childhood Project.

• Transport children and families to and from visits, appointments, or placements.

• Providing oral and written reports to the Child Protection Specialists.

• Schedules and coordinates appointments and meetings

• Supervises and documents parent/child interactions during visitations

• Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency and well-being.

• Filing records.

• Delivering records to the courthouse.

• Communicating between parents, foster families/placement, and Child Protection Specialists.

• Ensuring the welfare of children.

• Running ABA (Applied Behavior Analysis) programs with children age 2-18

• Safety care training certified.

• Assisting with creating program materials for clients Ensuring the safety and health of disabled child, surrounding children, and myself

• Maintaining a clean and safe center.

• Parent communication

• Working with team members towards a paired goal

• Maintaining an ethical work habit

• Ensured safety of all children at all times while maintaining compliance with state regulations.

• Supported students in developing life skills, following classroom routines and managing behavior.

• Observed student performance in order to provide feedback and make recommendations for improvement.

• Collaborated with teachers, administrators, and other professionals to develop student IEPs.

• Participated in professional development activities designed to increase knowledge about best practices for working with special needs populations.

• Encouraged and explored activities to help students improve gross and fine motor skills.

• Implemented strategies to support positive behavior management in the classroom environment.

• Developed strategies to meet the needs of students with a a variety of disabilities.

• Managed challenging behaviors using evidence-based interventions in accordance with district policies.

• Utilized specialized teaching techniques such as sensory integration activities, visual aids, and verbal prompts to assist student learning.

• Provided assistance to students during transitions between classes or activities as needed.

• Taught socially acceptable behavior, employing behavior modification or positive reinforcement techniques.

• Monitored student progress and maintained educational records.

• Followed licensing guidelines and company standards to optimize daily care of children.

• Created and maintained a positive learning environment for all students, including those with special needs.

• Running preschool classroom of 18 children ages 2-5.

• Running infant/toddler classroom of up to 12 children ages infant-2.
• Motivated and engaged students, developing skills and knowledge for academic foundation.
• Encouraged creativity and independent thought among my classes through various activities.
• Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students.
• •Parent communication.

• Ensured the safety of all infants by following health regulations, policies and procedures.

• Assisted in creating a safe, nurturing and stimulating environment for infants.

• Provided physical care such as diapering, feeding, and dressing.
• Supported the physical and intellectual development of infants through play-based activities.

• Provided emotional support to children during challenging times or when needed.

• Helped children explore the world, improve motor skills, and grow vocabulary.

• Maintained awareness and supervision of children's needs to maximize physical health and safety.

• Followed licensing guidelines and company standards to optimize daily care of children.

• Engaged families in conversation about children's education and the features and benefits of programs.

• Taught developmentally appropriate skills to promote academic, social, and emotional growth.

• Played with dogs individually or in groups to provide exercise and stress relief.

• Cleaned up after dogs by sweeping and mopping floors, shampooing carpets and removing pet waste from yards.

• Maintained cleanliness of kennels, runs, and play areas to ensure proper hygiene for all animals.

• Ensured health and safety of all dogs in daycare by monitoring behavior and providing appropriate playtime activities.

• Handled emergency situations calmly while following safety protocols established by the facility.

• Fed and provided water to dogs during scheduled feeding times.

• Kept accurate records of attendance including sign-in and out times for each pet parent.

• Examined and observed animals to detect signs of illness, disease, and injury.

• Observed dogs for signs of stress or illness, reporting issues to facility manager.

• Resolved customer complaints efficiently while maintaining excellent customer service.
• Maintained organized store environment for customer and employee health and safety.

• Directed employee tasks and time management, improving customer experiences.

• Demonstrated ability to manage and motivate staff to achieve sales targets.

• Held employees accountable and corrected issues to achieve high standards.

• Updated records related to sales, customer feedback, and inventory. • Managed delivery drivers' cash transactions.

• Overseeing shift transactions and ensuring deposits were accounted for and safely delivered to the bank.
• Prepared foods using food safe measures.

• Current Biology Pathway Transfer student with the goal to transfer to the University of MN for B.S in Animal Science with an emphasis in Companion Animal.
• GPA: 3.77
• Dean's List 2025/2026.