RAELYNN SKLUZACEK
Le Center
Summary
Efficient administrative professional skilled in managing routine tasks and special projects. Monitors expenditures, schedules appointments, and ensures document accuracy. Experienced in administrative bookkeeping and accounting processes, with strong problem-solving and task prioritization abilities. Resourceful Office Manager focused on optimizing operations and enhancing team productivity.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Office Manager/Owner
Wild Acre Kennels
Le Center
02.2021 - Current
- Led team of administrative staff, fostering collaborative and productive work environment.
- Processed payroll for all employees, including calculating overtime pay.
- Monitored office expenditures, identifying and implementing cost reduction opportunities.
- Worked with staff and other managers to identify and execute process improvements.
- Placed orders, monitored usage, and coordinated stocking to ensure availability of office supplies.
- Communicated daily with customers, delivering friendly service and addressing inquiries to enhance customer satisfaction.
- Received and directed incoming calls to personnel and voicemail, facilitating office communications.
- Updated personnel records to document promotions, performance reviews, and other employee transactions.
Level 3 Special Education and Life Skills Paraprofessional
Tri-City United Schools
Le Center
10.2023 - 06.2024
- Supported students in achieving specific academic goals defined in their individualized education programs (IEPs).
- Implemented strategies to meet needs of students with a variety of disabilities.
- Monitored student progress throughout the school year using informal assessments, observations, and data collection methods.
- Adapted classroom activities to support and reinforce classroom objectives.
- Contributed to the development of BSPs and BIPs by providing direct feedback on behaviors and concerns.
- Assisted the teacher in reinforcement and encouragement to develop children's communication skills and build self-esteem.
- Mentored struggling students by clarifying class materials and addressing specific challenges.
- Instructed students on concepts outlined in the lesson plans.
- Enhanced student learning by executing planned lessons and activities.
Universal Banker
Citizens National Bank
Mackinaw City
05.2019 - 01.2021
- Increased loan product sales by providing tailored services to new and existing customers.
- Developed customized financial packages based on customer goals and capabilities.
- Enhanced revenue through proactive promotion of bank products to diverse clientele.
- Resolved customer issues, addressing account problems and discrepancies.
- Requested credit reports, reference checks and information needed to evaluate loan applicant.
- Located information or reports needed by underwriters, assisting with approval or denial decisions.
- Compiled vital financial data on customer assets, salaries and employment statuses.
- Conducted wire transfers for domestic and international transactions.
- Secured currency and coin with good control systems and day-to-day management.
Dock Attendant
Star Line Ferry Company
Mackinaw City
06.2010 - 09.2018
- Ensured all boats were properly secured with ropes and cleats before departing dock area.
- Managed inventory of dock supplies, ensuring availability of essential items like rope, life vests, and fuel.
- Completed daily log sheets to track work activities and relevant dock operations information.
- Stored hazardous materials properly to comply with safety regulations.
- Provided accurate and timely documentation of vehicle checks, vehicle damage and other conditions prior to service.
- Cooperated with team members to provide top service to internal and external customers.
- Valeted guests' automobiles to designated parking locations while following company policies and procedures.
Office Aide
Cheboygan Area High School
Cheboygan
09.2017 - 02.2018
- Managed high volume of incoming calls, ensuring timely and accurate responses to inquiries.
- Fielded incoming calls and took detailed messages.
- Organized and maintained office files for easy retrieval.
- Maintained an organized office filing system for efficient document retrieval.
- Sorted incoming mail and prepared outgoing correspondence for mailing or distribution among staff members.
- Coordinated substitute teacher assignments, ensuring classroom coverage during teacher absences.
- Maintained daily attendance records with precision and diligence.
- Managed daily attendance reports by tracking student absences or tardiness using school software system.
- Developed and maintained databases for efficient organization and retrieval of information.
Education
General Studies -
Cheboygan Area Schools
Cheboygan, MI05.2012
Some College (No Degree) - Early Childhood Education And Special Education
North Central Michigan College
Petoskey, MISkills
- Administrative support and documentation review
- Scheduling and appointment management
- Call handling and customer service
- Leadership and guest services
- Client education and communication skills
- Computer literacy
- Time management
Certification
ABA Universal Banker Certificate
Timeline
Level 3 Special Education and Life Skills Paraprofessional
Tri-City United Schools
10.2023 - 06.2024
Office Manager/Owner
Wild Acre Kennels
02.2021 - Current
Universal Banker
Citizens National Bank
05.2019 - 01.2021
Office Aide
Cheboygan Area High School
09.2017 - 02.2018
Dock Attendant
Star Line Ferry Company
06.2010 - 09.2018
General Studies -
Cheboygan Area Schools
Some College (No Degree) - Early Childhood Education And Special Education
North Central Michigan College