RAEVEN PETERSON
Maple Grove
Summary
Detail-oriented and highly organized administrative professional with proven success in supporting executives and managing office operations. Adept at calendar management, document preparation, and cross-functional communication. Recognized for professionalism, discretion, and ability to anticipate needs in fast-paced environments. Proficient in Microsoft Office Suite with a strong focus on client service and process efficiency.
Overview
6
6
years of professional experience
Work History
Office Manager
HEI Collision Center
01.2022 - Current
- Provided comprehensive administrative support to company leadership and staff, ensuring seamless daily operations.
- Managed front office functions, including greeting visitors, coordinating communications, and organizing schedules.
- Maintained filing systems, processed correspondence, and handled incoming calls and emails with professionalism.
- Supported team productivity by anticipating needs, resolving issues, and fostering a collaborative office environment.
- Streamlined workflows and maintained impeccable organization to enhance overall efficiency and client satisfaction.
Human Resources Assistant
Blue Sky Chimney Sweeps
02.2021 - 01.2022
- Supported HR operations, including onboarding, benefits administration, and policy updates.
- Conducted new hire orientations and tracked employee performance, benefits, and compliance documentation.
- Acted as liaison between employees and leadership on HR-related matters.
Optometric Technician
Precision Eye Care
06.2020 - 02.2021
- Scheduled patient appointments and maintained flow throughout the office.
- Assisted with insurance verifications and managed electronic health records.
- Conducted pre-tests and supported optometrists in clinical tasks.
Pharmacy Technician
CVS Pharmacy
12.2019 - 06.2020
- Entered and processed prescriptions while ensuring accuracy and compliance.
- Provided front-line customer service and support on medication-related inquiries.
- Assisted with prescription preparation, billing, and insurance authorizations.
Sales Associate
T-Mobile
01.2019 - 12.2019
- Delivered personalized sales support and developed strong customer relationships.
- Assisted clients with product selection, technical troubleshooting, and service upgrades.
- Maintained sales records and handled transactions via POS system.
Education
Associate of Applied Science -
Normandale Community College
Bloomington, MN05.2020
High School Diploma -
Waconia High School
Waconia, MN03.2018
Skills
- Executive & Administrative Support
- Calendar & Schedule Coordination
- Customer Service & Client Relations
- Document & Records Management
- Office Organization & Efficiency
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Communication & Interpersonal Skills
- Attention to Detail & Confidentiality
- Office management
- Office administration
- Organizational skills
- Administrative support
- Schedule & calendar planning
- Meticulous attention to detail
Timeline
Office Manager
HEI Collision Center
01.2022 - Current
Human Resources Assistant
Blue Sky Chimney Sweeps
02.2021 - 01.2022
Optometric Technician
Precision Eye Care
06.2020 - 02.2021
Pharmacy Technician
CVS Pharmacy
12.2019 - 06.2020
Sales Associate
T-Mobile
01.2019 - 12.2019
High School Diploma -
Waconia High School
Associate of Applied Science -
Normandale Community College
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