Ramona Helmer
Chisholm
Summary
Detail-oriented and highly organized educational professional with 7 years of experience in school and office settings. Proven ability to manage front office operations, maintain accurate records, and support school staff, students, and parents. Known for professionalism, confidentiality, and exceptional interpersonal skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Check and Connect Mentor
St. Louis County School District #2142
11.2022 - Current
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Collaborated with teachers, counselors and administrators to foster access to resources and support.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Coordinated with other professionals involved in the mentoring process to ensure seamless support for each participant''s journey toward success.
- Adapted mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
Personal Care Nursing Assistant
Heartland PCA
11.2012 - Current
- Monitored vital signs and reported changes or concerns promptly to nursing staff for timely intervention.
- Improved patient comfort by providing personalized care and attention in daily activities.
- Contributed to a clean and safe environment by performing light housekeeping tasks in the patient''s living area.
- Promoted emotional well-being of patients by engaging them in meaningful conversations and recreational activities.
- Maintained patient hygiene by assisting in bathing, grooming, and dressing tasks.
Paraprofessional
Chisholm High School Isd #695
10.2019 - 11.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Education
Associate of Arts - Human Services And Chemical Dependency
Mesabi Range Community College
Virginia, MN05-2009
Certified Nursing Assistant - Healthcare
Hibbing Community College
Hibbing, MN12-2003
Licensed Cosmetologist - Hair, Skill, & Nails
Model College of Hair Design
St. Cloud, MN08-2001
Skills
- Strong organization
- Maintaining confidentiality
- Phone etiquette
- Student supervision
- Filing systems
- Multitasking and time management
- Accounting and bookkeeping
- Reliability
- Excellent communication
- Telephone and email etiquette
- Microsoft office
- Data entry
- Excel spreadsheets
- Scheduling and calendar management
- Administrative procedures
- Microsoft Office Suite
- Administrative support
- Efficient in PowerSchool
Certification
- QPR (Question, Persuade, Refer)
- Restorative Circle
- Motivational Interviewing (MI)
- CPR (Cardiopulmonary Resuscitation)
- Mandated Reporting
- CPI (Crisis Prevention Intervention)
Timeline
Check and Connect Mentor
St. Louis County School District #2142
11.2022 - Current
Paraprofessional
Chisholm High School Isd #695
10.2019 - 11.2022
Personal Care Nursing Assistant
Heartland PCA
11.2012 - Current
Associate of Arts - Human Services And Chemical Dependency
Mesabi Range Community College
Certified Nursing Assistant - Healthcare
Hibbing Community College
Licensed Cosmetologist - Hair, Skill, & Nails
Model College of Hair Design
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