Ramzee Rue
Marshall
Summary
Qualified Mental Health Practitioner with experience in retail business management and administrative duties. Outstanding customer service, communication, and organizational skills with a passion for helping people.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mental Health Rehabilitation Worker
WESTERN MENTAL HEALTH CENTER
05.2019 - 05.2025
- Supervised, supported, and counseled ten residents with mental health, housing, addiction, and legal issues.
- Assisted in developing and implementing treatment plans, legal documentation, and incident reporting.
- Implemented and led resident groups and trained new employees.
- Provided medications and first aid, maintained facility, prepared meals.
- Managed conflicts, prevented and intervened in crises.
Front Desk Receptionist
Evolution of Beauty
01.2024 - 05.2024
- Provided exceptional customer service, increased sales, booked appointments, did merchandising.
- Performed purchasing, inventory, and marketing duties.
- Gave informed service and product knowledge, recommendations, and demonstrations.
- Assisted in interviewing, hiring, and training new employees.
- Opened and closed and maintained spa.
Companion
Wild Rose Home Care
10.2017 - 01.2019
- Provided compassionate caregiving, emotional support, safety assurance, and crisis prevention.
- Transported individual to appointments, ran errands, and did personal shopping.
- Supplied critical information and advocated for at medical appointments.
- Scheduled and documented thoroughly.
- Created a training protocol and trained new employees.
Education
55 Credits - Psychology
Southwest Minnesota State University
Marshall, MNSkills
Business Management
Customer Service
Employee Supervision
Purchasing
Marketing
Sales
Certification
- First Aid Certification
- WRAP (Wellness Recovery Action Plan) Seminar I
Awards
Spirit of Service Award
Community Service
- Meals on Wheels Volunteer, Present
- American Foundation for Suicide Prevention Advocate, Present
- Independent Community Activities Volunteer
- Prairie Home Hospice Volunteer and Training Panel Speaker
Timeline
Front Desk Receptionist
Evolution of Beauty
01.2024 - 05.2024
Mental Health Rehabilitation Worker
WESTERN MENTAL HEALTH CENTER
05.2019 - 05.2025
Companion
Wild Rose Home Care
10.2017 - 01.2019
55 Credits - Psychology
Southwest Minnesota State University
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