Randy Aderman
Zimmerman
Summary
People-driven Regional Manager excelling in team leadership, coaching, decision making and consistent results. Proven ability to enhance operational efficiency and establish strong employee relationships to drive performance metrics and goal achievement.
Overview
28
28
years of professional experience
Work History
Market Manager
Valvoline
Plymouth
10.2022 - 12.2025
- Oversaw daily operations across multiple service locations.
- Trained and mentored managers to enhance operational efficiency.
- Established relationships with vendors to optimize supply chain processes.
- Analyzed market trends to identify growth opportunities in the region.
- Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
- Conducted regular meetings with district managers to discuss sales performance and provide guidance on improvement tactics.
Area Manager
Valvoline
Plymouth
11.2003 - 10.2022
- Collaborated with district teams to implement marketing strategies and promotions.
- Facilitated regular team meetings to communicate goals and gather feedback effectively.
- Mentored new managers to foster leadership skills and operational knowledge within the company.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
Service Center Manager
Valvoline
Plymouth
09.2001 - 11.2003
- Oversaw daily operations of service center to ensure efficient workflow.
- Trained and mentored staff on customer service and technical procedures.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Coordinated scheduling of staff to optimize coverage during peak hours.
- Trained new employees on product knowledge, customer service techniques, and company policies.
Vehicle Sales Consultant
Thomas Auto Mall
Coon Rapids
10.2000 - 09.2001
- Conducted vehicle demonstrations to showcase features and benefits to potential buyers.
- Maintained up-to-date knowledge of inventory and market trends in the automotive industry.
- Participated in sales meetings to discuss strategies and share insights with team members.
- Coordinated vehicle deliveries, ensuring a smooth transition for new owners.
- Generated daily reports on sales activities including number of leads, prospects contacted and vehicles sold.
Automotive Service Writer
Superior Ford
Plymouth
03.1998 - 10.2000
- Coordinated service appointments and managed technician schedules efficiently.
- Resolved customer inquiries and complaints with a focus on satisfaction and clarity.
- Provided product knowledge to customers about vehicle features and maintenance needs.
- Worked closely with the service department personnel to coordinate daily activities.
- Advised customers on proper care and preventive maintenance of their vehicles.
Education
High School Diploma -
Elk River High School
Elk River, MN05-1999
Skills
- Team leadership
- Decision making
- Goals and performance
- Coaching and mentoring
- Performance metrics
- Customer relationship management
- Staff training and development
Accomplishments
Market Manager of the year 2024
Affiliations
Volunteer Ronald McDonald House
References
References available upon request.
Timeline
Market Manager
Valvoline
10.2022 - 12.2025
Area Manager
Valvoline
11.2003 - 10.2022
Service Center Manager
Valvoline
09.2001 - 11.2003
Vehicle Sales Consultant
Thomas Auto Mall
10.2000 - 09.2001
Automotive Service Writer
Superior Ford
03.1998 - 10.2000
High School Diploma -
Elk River High School