Ray Halldorson
Plymouth
Summary
Dynamic Service Technician with a proven track record at Discount Tire, excelling in tire repair and maintenance. Recognized for exceptional attention to detail and customer service, enhancing repeat business. Proficient in preventive maintenance and troubleshooting, consistently optimizing workflow and ensuring safety in high-pressure environments. Reliable and adaptable, committed to delivering top-quality results.
Overview
8
8
years of professional experience
Work History
Service Technician
Discount Tire
10.2024 - 04.2025
- Contributed to team success by consistently meeting or exceeding productivity targets in a high-volume setting.
- Maintained and stored tools daily to enable retrieval from proper storage locations.
- Increased repeat business with exceptional tire repair, replacement, and balancing services.
- Optimized shop productivity by maintaining clean work areas free from debris or potential hazards that could impede operations or pose risks to staff members'' safety.
- Checked tires for correct air pressures and inflated or deflated tires to meet air pressure requirements.
- Streamlined workflow by organizing workspace efficiently, ensuring all necessary tools were easily accessible during the service process.
- Improved tire service efficiency by streamlining processes and implementing best practices.
- Collaborated with other technicians on challenging projects to achieve top-quality results for customers quickly.
- Unloaded and stacked tires in proper locations to facilitate easy retrieval for use on customer vehicles.
Service Technician
Paranoid Android
07.2023 - 02.2024
- Enhanced food truck cleanliness by performing thorough interior and exterior washing.
- Implemented preventative measures for vehicle maintenance issues, reporting any detected problems during the cleaning process.
- Streamlined workflow organization by creating comprehensive checklists that ensured no steps were missed in the cleaning process.
- Improved customer satisfaction with meticulous attention to detail when cleaning trucks.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Utilized high-pressure washers to clean vehicles and equipment.
- Performed maintenance on commercial appliances such as ovens, coolers, fryers.
Food Waiter
Ridgepointe Senior Living
03.2017 - 08.2017
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Contributed to positive guest experiences by accommodating special requests and dietary restrictions whenever possible.
- Fostered a welcoming environment for all guests through attentive service, anticipating needs before they arise.
- Developed strong rapport with regular patrons by remembering personal preferences and engaging in genuine conversation when appropriate.
- Communicated with kitchen staff to enable accurate food preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
Education
GED -
GED Testing Service
04-2025
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Punctual and reliable
- Work with minimal supervision
- Flexible and adaptable
- Troubleshooting skills
- Power tool proficiency
- Heavy lifting
- Tire equipment expertise
Timeline
Service Technician
Discount Tire
10.2024 - 04.2025
Service Technician
Paranoid Android
07.2023 - 02.2024
Food Waiter
Ridgepointe Senior Living
03.2017 - 08.2017
GED -
GED Testing Service
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