Reagan Bradwisch
Rochester
Summary
Accomplished store manager with proven track record overseeing retail locations. Adept at training staff in customer service and sales techniques. Experienced in managing both customer-facing and back-end operations, ensuring seamless operations. Skilled in setting and enforcing standards to boost staff morale and achieve performance goals. Foster strong relationships to enhance team productivity.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Store Manager
Lasker Jewelers
07.2022 - 05.2025
- Recruit, hire, and train new associates
- Responsible for inventory, merchandising, special orders, custom projects, and special events
- Grew location by 20% in 2024
Store Manager
Helzberg Diamonds
05.2018 - 07.2022
- Maintain 5/5 standards including wedding product, warranties, repairs, financing, and sales
- The only location in Minnesota to achieve yearly sales quota (above plan) and 5/5 for 2020
Store Manager
Kay Jewelers
07.2014 - 05.2018
- Maintain 5/5 standards including sales, credit, warranties, repairs and additional items
- Responsible for the entire store including P&L, inventory, staffing, repair margin, scheduling, weekly one on ones, etc.
Customer Service/Sales Representative
Qwest/CenturyLink Sioux Falls, SD
09.2010 - 07.2014
- Receive incoming calls related to billing and/or new services
- Interview customer of services utilized while reviewing previous statements in order to properly offer new products and services including home phone, internet, Verizon, and Direct TV
Education
Associates Degree - Liberal Arts
Austin Community College
Skills
- Effective problem resolution
- Customer relations
- Retail inventory management
- Multitasking and organization
- Store operations
- Customer service management
- Friendly and positive
Community Service
Recovery is Happening, Board Member, Leadership Greater Rochester Class of 2025
Certification
Registered Jeweler, American Gem Society
Timeline
Store Manager
Lasker Jewelers
07.2022 - 05.2025
Store Manager
Helzberg Diamonds
05.2018 - 07.2022
Store Manager
Kay Jewelers
07.2014 - 05.2018
Customer Service/Sales Representative
Qwest/CenturyLink Sioux Falls, SD
09.2010 - 07.2014
Associates Degree - Liberal Arts
Austin Community College
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