REBECCA LEVERSON
Pelican Rapids
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
Work History
Assistant Department Manager
Menards
Detroit Lakes
11.2021 - Current
- Guided customers in cabinet design, presenting all available options to enhance their decision-making.
- Coordinated daily operations within the department.
- Assist in managing daily operations and staff scheduling.
- Coordinated inventory management and restocking to maintain product availability and optimal display.
- Highlighted appliance features and benefits to help customers select the best options for their needs.
- Managed inventory of supplies for the department including ordering new items as necessary.
- Assist in training new employees on company policies and procedures.
- Provided excellent customer service by responding promptly to inquiries and resolving issues quickly.
- Handled customer issues and questions promptly and professionally
Education
New York Mills High School
New York Mills, MNSkills
- Customer service
- Cabinet design
- Product knowledge
- Inventory management
- Department scheduling
- Presenting options and closing sales
- Problem solving
- Attention to detail
- Performance coaching
- Problem-solving abilities
Timeline
Assistant Department Manager
Menards
11.2021 - Current
New York Mills High School