- Getting involved in local advocacy groups to promote positive change in the community
- Offering time and support to shelters for the homeless, women, and animals
- Music
- Acting and Theater
- Team Sports
- Committed to improving personal fitness through regular participation in pickleball
- Playing Sports
- Hiking
- Video Gaming
Reed Williams
Woodbury
Summary
I highly excelled at all of my past jobs, at Eau Claire Cheese and Deli I earned a promotion to closing manager after a year plus of work. At Poolside excelled at customer service and communication with the sales team. At The Best Steakhouse I was able to work with a staff of non-english speakers and was able to grow and learn from them as we benefited each other as workers.
Overview
5
5
years of professional experience
Work History
Deli Sales Associate
Eau Claire Cheese and Deli
09.2023 - Current
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Greeted customers at counter to fulfill requests and answer questions.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Pool Sales Associate and Water Tester
All Poolside Services
03.2022 - 08.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Tested Pool Water and told customer what needed to be added to pool or what was wrong with it and how it could be fixed without physically being there
- Sold Maytronic Dolphin pool cleaners and answered questions and helped set them up for customers
- Accurately helped customers with questions they had about pool water, liner, or mechanical issues by either answering the question or directing them to someone that could
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Performed cash, card, and check transactions to complete customer purchases.
Cashier
V and Is Best Steakhouse
05.2021 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Engaged customers to help create superior food and beverage experience.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
Home Depot
05.2020 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Bachelor of Arts - Economics
University of Wisconsin, Eau Claire
Eau Claire, WI05-2026
Skills
- Food preparation
- Sales promotion
- Stock replenishment
- Flexible schedule
- Preparing food items
- Customer service
- Teamwork mindset
- Stress management
- Pool Cleaning expertise
- Pool Chemistry knowledge
- Cheese Knowledge
- Ability to sing
Interests
Timeline
Deli Sales Associate
Eau Claire Cheese and Deli
09.2023 - Current
Pool Sales Associate and Water Tester
All Poolside Services
03.2022 - 08.2024
Cashier
V and Is Best Steakhouse
05.2021 - 09.2022
Cashier
Home Depot
05.2020 - 09.2020
Bachelor of Arts - Economics
University of Wisconsin, Eau Claire
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