Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Ren Birchler

Bloomington

Summary

Dynamic and reliable professional with a strong background in customer service at Sam's Club. Proven ability to enhance customer satisfaction through effective relationship building and attention to detail. Skilled in planning and organization, consistently meeting quality goals while fostering teamwork and collaboration. Committed to delivering exceptional service in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Personal Shopper

Sam's Club
06.2025 - Current
  • Assisted customers in selecting products based on preferences and needs.
  • Provided recommendations for alternative items to enhance customer satisfaction.
  • Learned to navigate inventory systems for efficient product sourcing.
  • Collaborated with team members to ensure timely order fulfillment.
  • Developed understanding of current trends to inform shopping choices.
  • Maintained organized displays to improve accessibility of merchandise.
  • Adapted quickly to changing product availability and customer demands.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Cart Attendant

Sam's Club
01.2022 - 05.2025
  • Cleared parking lot of litter and foreign debris.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
  • Periodically disinfected carts preventing spread of disease.
  • Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
  • Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
  • Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
  • Removed broken and unserviceable carts from inventory for repair.
  • Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
  • Offered carts to patrons.
  • Assisted customers with loading and unloading purchases, providing exceptional service and support.

Crew Member

Culver's Restaurant
06.2020 - 11.2021
  • Delivered exceptional customer service in fast-paced environment, ensuring positive experiences for all patrons.
  • Operated kitchen equipment, adhering to safety protocols and maintaining cleanliness standards consistently.
  • Assisted in training new crew members on operational procedures and best practices for efficiency.
  • Collaborated with team to optimize workflow, reducing wait times during peak hours significantly.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Education

High School Diploma -

John F Kennedy High School
Bloomington, MN

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Relationship building
  • Heavy lifting
  • Upbeat and outgoing attitude
  • Physical stamina

Interests

  • Gym Workouts
  • Cooking
  • Hiking
  • Watching Movies and TV Shows
  • Video Gaming

Timeline

Personal Shopper

Sam's Club
06.2025 - Current

Cart Attendant

Sam's Club
01.2022 - 05.2025

Crew Member

Culver's Restaurant
06.2020 - 11.2021

High School Diploma -

John F Kennedy High School

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Ren Birchler