Renee Engeman

• Plans, organizes, directs and oversees the daily operations of Dakotah Sport and Fitness as well as special events.
• Ensures facility equipment, pool, ice center and bowling facility are routinely maintained and repaired
in a timely fashion as needed.
• Develops, plans and implements short and long term goals and objectives for Dakotah Sport and Fitness.
• Establishes and administers Dakotah Sport and Fitness policies and procedures.
• Formulates revenue and expense budgets and capital expenditures for Dakotah Sport and Fitness.
• Maintains 10-year CIP plan, forecasting capital needs to insure all assets in the facility are repaired/replaced as needed, along with identifying new equipment needs for future programs.
• Reviews monthly and quarterly reports and takes corrective actions to ensure revenues and expenditures are within budgetary goals.
• Ensures all areas of Dakotah! Sport and Fitness are adequately staffed during fluctuating business levels and initiate adjustments as needed.
• Interviews, selects, hires, and promotes employees, including training, development, performance management, and supervisory actions as needed.

• Actively pursued membership sales and recruited members and guests into activities and events.
• Understood the various functions of each department within the facility and the services or programs offered.
• Ensured membership retention, repeat daily guest usage, and referrals through a high level of member and guest service delivery and response.
• Designed, promoted and evaluated programming to ensure the needs of members and guests are met in the most cost efficient manner.
• Maximized customer sales and retention through ensuring sufficient levels of service, a variety of programs, activities with continuous change in environment.
• Interviewed, selected, hired and promoted employees.
• Oversaw employee mandatory training and developing.
• Developed and maintained policies and procedures in departments. Ensured that facility rules and regulations were met, as well as maintaining National Governing Body regulations regarding programming.
• Oversaw monthly and yearly operational budgets. Worked with departments to verify budget levels are
  met.