Richard Green
Minneapolis
Summary
Supply chain enthusiast with proven expertise in inventory management, customer service, and transportation logistics. Demonstrated ability to develop and implement process controls and quality improvement initiatives that reduce costs, enhance revenue, and complement safety. Seeking to leverage a strong leadership and logistics background into a buyer, planner, or supply chain role within your organization.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Material Handler (Temporary Contract)
SGS Consulting
Minneapolis
03.2025 - Current
- Coordinating, receiving, storing, and distributing materials and products within a warehouse environment, ensuring accurate inventory control and timely order fulfillment.
- Manually pick LTL orders from customer-specific BOLs, downloaded from SAP software.
- Safely operate a forklift to stage, pick, and build orders for shipping.
Direct Support Professional
Serenity Care Services LLC
Minneapolis
02.2025 - Current
- Assist clients with personal hygiene, meal preparation, and household chores to ensure a safe living environment.
- Provide transportation to appointments, community outings, and work, fostering client independence and engagement.
- Maintain accurate and detailed records of services, documenting health and behavioral changes for effective support.
- Facilitate community integration by organizing and leading activities and outings.
- Encourage client independence by teaching essential life skills and promoting self-sufficiency.
Independent Contractor (Medical Equipment)
MSP Courier Inc.
06.2022 - Current
- Ensure timely and accurate delivery of equipment and parcels using Internet of Things (IoT) technology, establishing strict schedules and procedural guidelines.
- Perform site and compliance audits to ensure the safe operation of company equipment.
- Execute transport, shipping, and receiving tasks in accordance with FedEx, UPS, Pilot, and DHL vendor guidelines.
- Coordinate projects with client representatives and vendors, acting as the primary point of contact for all key stakeholders.
Material Handler, Supervisor, Trainer
Archway Marketing Services
04.2020 - 06.2022
- Supervised production line operations, achieving production targets while upholding quality and safety standards.
- Managed inventory flow and restocking processes, maintaining accuracy and efficiency through Oracle ERP and real-time data tracking.
- Delivered training on Standard Operating Procedures and forklift safety, enhancing workplace safety and productivity.
Senior Account Representative, Supervisor
Professional Service Bureau
09.2006 - 08.2020
- Supervised daily operations, ensuring efficient management of inbound and outbound calls related to student loan accounts.
- Managed Oracle-CRM software, maintaining data accuracy and enhancing customer service through technological improvements.
- Conducted training programs to enhance staff skills, improving customer interactions and service level agreements.
- Met financial parameters and exceeded projected goals by 4-10% on a monthly and quarterly basis.
Education
Bachelor's - Liberal Studies/Management
U of Maine
Online01.2027
Certified Lean Six Sigma Yellow Belt - Lean Methodology
Advanced Innovation Group Pro Excellence
Online01.2025
Certified Scrum Master - Agile Methodology
Scrum Alliance
Online01.2024
Agile Project Management Certificate - Agile Methodology
EDx, University of Maryland
Online01.2024
High School Diploma -
Wayzata High School
Plymouth, MN01.1998
Skills
- Client relationship management
- Effective communication
- Problem solving
- Project coordination
- Process improvement
- Sales strategies
- IoT technologies (RFID, GPS, NFC)
- ERP systems (SAP, Oracle)
- Inventory control
- Adaptability skills
- Leadership qualities
- Team collaboration
- Attention to detail
Certification
- Lean Six Sigma Yellow Belt, 2025
- Certified Scrum Master – Scrum Alliance, 2024
Accomplishments
- Reduced inventory discrepancies by 15% through targeted process optimization and comprehensive staff training.
- Improved client response times by 20% by introducing a streamlined ticketing system and enhancing proactive communication protocols.
- Coordinated cross-functional teams to consistently deliver logistics solutions on schedule and under budget, fostering a culture of collaboration and accountability.
References
References available upon request.
Timeline
Material Handler (Temporary Contract)
SGS Consulting
03.2025 - Current
Direct Support Professional
Serenity Care Services LLC
02.2025 - Current
Independent Contractor (Medical Equipment)
MSP Courier Inc.
06.2022 - Current
Material Handler, Supervisor, Trainer
Archway Marketing Services
04.2020 - 06.2022
Senior Account Representative, Supervisor
Professional Service Bureau
09.2006 - 08.2020
Bachelor's - Liberal Studies/Management
U of Maine
Certified Lean Six Sigma Yellow Belt - Lean Methodology
Advanced Innovation Group Pro Excellence
Certified Scrum Master - Agile Methodology
Scrum Alliance
Agile Project Management Certificate - Agile Methodology
EDx, University of Maryland
High School Diploma -
Wayzata High School
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