Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Volunteer Experience
Certification
Work Availability
Accomplishments
Timeline
Generic

Richard Henjum

Chanhassen

Summary

Dynamic and results-driven professional with experience as a Field Technician at Lenberg Communications, excelling in router configuration and technical support. Proven ability to resolve complex issues and enhance customer satisfaction through strong communication and problem-solving skills. Committed to maintaining high standards in equipment maintenance and service delivery.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Verizon Field Technician

Lenberg Communications
Edina
07.2024 - Current
  • Configured routers and switches for optimal network performance.
  • Maintained inventory of parts and supplies used for repairs and service calls.
  • Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
  • Followed safety procedures when handling hazardous materials.
  • Interfaced with third-party providers to troubleshoot equipment issues.
  • Serviced and repaired designated equipment to meet company standards and specifications.

Cashier

Lunds & Byerlys
Chanhassen
10.2021 - 07.2024
  • Resolved customer complaints professionally in accordance with company policy.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma -

Eden Prairie High School
Eden Prairie, MN
05-2024

Skills

  • Strong Leadership
  • Proficient in Microsoft Excel, Word, Power Point, Etc
  • Communication/Interpersonal skills
  • Problem Solving
  • Attention to detail
  • Router configuration
  • Equipment maintenance
  • Customer service
  • Technical support
  • Vendor coordination
  • Electrical systems

Hobbies and Interests

Reading Books, Disc Golf, Baseball

Volunteer Experience

Eden Prairie Baseball Association, Volunteered, 2020-05-01, 2021-07-17, Concessions and sales, Grounds crew and field clean up

Certification

  • CPR and First Aid certified

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Timeline

Verizon Field Technician

Lenberg Communications
07.2024 - Current

Cashier

Lunds & Byerlys
10.2021 - 07.2024

High School Diploma -

Eden Prairie High School

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Richard Henjum