Engaging professional with a passion for customer service and clear communication. Successfully streamlined bar operations and mentored new staff, enhancing overall performance and guest satisfaction.
Overview
19
19
years of professional experience
Work History
Bartender
HMSHost
Las Vegas, NV
06.2013 - 08.2025
Crafted signature cocktails and customized drinks based on guest preferences.
Managed high-volume bar operations while maintaining exceptional customer service standards.
Trained and mentored new bartenders on drink preparation and customer engagement techniques.
Streamlined inventory management processes to reduce waste and enhance stock accuracy.
Head Bartender
The Sporting House
Las Vegas, NV
08.2009 - 08.2013
Oversaw daily operating procedures, ensuring high-quality service and customer satisfaction.
Trained and mentored junior bartenders in mixology techniques and customer engagement.
Collaborated with management to design promotional events, increasing foot traffic and brand visibility.
Managed inventory levels, optimizing stock control to reduce waste and improve profitability.
Assistant Manager/Bartender
P.T.'s
Las Vegas, NV
05.2006 - 08.2009
Assisted in training new staff on operational procedures and customer service standards.
Implemented inventory management processes to reduce waste and improve efficiency.
Coordinated team schedules to ensure optimal coverage during peak hours.
Developed and maintained strong relationships with suppliers for timely product delivery.
Monitored employee performance, providing constructive feedback for continuous improvement.
Analyzed sales data to identify trends and inform strategic decisions for product offerings.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.