Richard Patlin

• Resolved customer complaints in professional and timely manner.
• Met with customers to discuss service needs and offer available solutions.
• Resolved escalated customer complaints professionally, turning potentially negative experiences into Pleasant ones

Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.

Diagnose problems and Repair every ICP product, furnace, air conditioner, and roof top including Installing and repair Boiler brands, Buderus munchkin NTI Lochinvar well, McLain electro Boiler