Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Remus

Hibbing

Summary

Dynamic Auto Care Center Manager at Walmart with a proven track record in employee training and performance analysis. Expert in fostering team motivation and ensuring safety compliance, I successfully enhanced customer satisfaction levels through effective conflict resolution and operational efficiency.

Committed to driving results and optimizing service delivery in fast-paced environments. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.

Overview

11
11
years of professional experience

Work History

Auto Care Center Coach

Walmart
Hibbing
08.2017 - Current
  • Led team training sessions to enhance employee skills and knowledge.
  • Coordinated scheduling to optimize staffing and service levels.
  • Assisted in creating a positive work environment through team-building activities.
  • Monitored compliance with safety standards and company policies.
  • Facilitated communication between management and staff to address concerns promptly.
  • Established appropriate disciplinary actions when necessary according to established policies.
  • Analyzed performance data to identify areas of improvement for individuals or teams.
  • Fostered a positive and motivational environment to boost team morale and cohesion.
  • Established clear benchmarks for performance and monitored individual and team progress.

Co Manager

Walmart
Hutchinson
09.2016 - 09.2017
  • Coordinated daily operations and ensured efficient workflow among team members.
  • Trained new staff on company policies and operational procedures.
  • Managed inventory levels and organized stock for optimal accessibility.
  • Oversaw scheduling to align staff availability with business needs.
  • Implemented safety protocols to maintain a secure work environment.
  • Assisted in conflict resolution among team members to promote harmony.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Responsible for training and supervising staff, delegating tasks, and resolving customer complaints.
  • Managed day-to-day activities such as scheduling shifts, assigning tasks, and evaluating progress.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Ensured safety protocols were followed at all times.
  • Created detailed reports summarizing store performance metrics.
  • Provided feedback on employee performance and implemented corrective measures as needed.
  • Coordinated promotional events that increased brand awareness within the community.
  • Ensured compliance with local health codes by conducting regular inspections of the premises.

Auto Care Center Manager

Walmart
Grand Rapids
08.2014 - 09.2016
  • Supervised daily operations of auto care services to ensure quality and efficiency.
  • Trained and mentored staff on vehicle maintenance and customer service techniques.
  • Managed inventory of auto care supplies to maintain optimal stock levels.
  • Coordinated scheduling for service appointments to maximize technician productivity.
  • Ensured compliance with safety standards and company policies in all operations.
  • Resolved customer inquiries and complaints to enhance service satisfaction levels.
  • Developed and implemented customer service standards to ensure high levels of customer satisfaction.
  • Managed daily operations of a busy auto care center, including scheduling appointments and assigning tasks to staff.

Education

High School Diploma -

Loveland High
Loveland, CO
06-2004

Skills

  • Employee training
  • Team building
  • Performance analysis
  • Safety compliance
  • Customer service
  • Inventory management
  • Data analysis
  • Staff supervision
  • Operational efficiency
  • Communication skills
  • Motivational leadership
  • Conflict resolution
  • Sound judgment
  • Team motivation
  • Facilities oversight
  • Meeting facilitation
  • Safety awareness
  • Motivational leadership style
  • Talent recruitment
  • Verbal and written communication
  • Financial planning

Timeline

Auto Care Center Coach

Walmart
08.2017 - Current

Co Manager

Walmart
09.2016 - 09.2017

Auto Care Center Manager

Walmart
08.2014 - 09.2016

High School Diploma -

Loveland High

Similar Profiles

CREATE PROFILE
Richard Remus