Summary
Overview
Work History
Skills
Timeline
Generic

Ricky Bustamante

Saint Paul

Summary

Proven leader in educational program development at YMCA of the Greater Twin Cities, adept at curriculum design and training facilitation. Demonstrates exceptional teamwork, adaptability, and a commitment to enhancing program effectiveness, resulting in significant improvements in participant satisfaction and operational efficiency.

Overview

6
6
years of professional experience

Work History

SAC Lead Program Staff

YMCA of the Greater Twin Cities
05.2022 - Current

The School Age Child Care Program Staff Lead is responsible for assisting with planning, leading, and evaluating group experiences. This position will operate at a specific school age site. The incumbent will provide quality recreational experiences for children that focus on the YMCA core values of caring, equity, honesty, respect and responsibility.· Assist the Site Director with the planning, supervising, and implementation of the program and program activities.


· Ability to travel locally to YMCA branches and other program sites.

· Assist in the promotion of the program including calendars, emails and other forms of communication with parents and the community.

· Provide work direction to program staff while on duty assisting the Site Director with supervision and training.

· Continuously evaluate the program and recommend needed changes to the Site Director.

· Ensure that the site is kept clean and organized.

· Perform administrative activities to support the program, including record and file maintenance, registration, release forms, and emergency forms.

· Maintain employee requirements for Minnesota Department of Health and Safety (DHS) Certified Centers or Wisconsin Department of Children and Families (DHS) Licensed Centers.

· Maintain CACFP and Minnesota DHS or Wisconsin DCF regulations for meals and snacks, if applicable.

SAC Lead Program Staff Part Time

YMCA of the Greater Twin Cities
01.2021 - 03.2022

The School Age Child Care Program Staff Lead is responsible for assisting with planning, leading, and evaluating group experiences. This position will operate at a specific school age site. The incumbent will provide quality recreational experiences for children that focus on the YMCA core values of caring, equity, honesty, respect and responsibility.

· Assist the Site Director with the planning, supervising, and implementation of the program and program activities.

· Ability to travel locally to YMCA branches and other program sites.

· Assist in the promotion of the program including calendars, emails and other forms of communication with parents and the community.

· Provide work direction to program staff while on duty assisting the Site Director with supervision and training.

· Continuously evaluate the program and recommend needed changes to the Site Director.

· Ensure that the site is kept clean and organized.

· Perform administrative activities to support the program, including record and file maintenance, registration, release forms, and emergency forms.

· Maintain employee requirements for Minnesota Department of Health and Safety (DHS) Certified Centers or Wisconsin Department of Children and Families (DHS) Licensed Centers.

· Maintain CACFP and Minnesota DHS or Wisconsin DCF regulations for meals and snacks, if applicable.

SAC Program Staff

YMCA of the Greater Twin Cities
01.2020 - 01.2021

Lead crafts, gym activity's with kids

prep crafts for the day

serve snack for the kids

cleaning up activity areas

  • Adapted programs as needed based on feedback from participants, ensuring continuous alignment with desired outcomes.
  • Communicated clearly with program staff and participants through written and digital correspondence.
  • Enhanced program effectiveness by identifying areas for improvement and implementing strategic changes.
  • Provided general program information and assistance.
  • Volunteered to help with special projects of varying degrees of complexity.

Kid Stuff Staff

YMCA of the Greater Twin Cities
09.2019 - 01.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.

Beacons School Success Lead

YMCA of the Greater Twin Cities
02.2019 - 09.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Beacons School Success Program Staff

YMCA of the Greater Twin Cities
09.2018 - 02.2019
  • Cultivated a positive work environment by promoting open communication channels among staff members.
  • Evaluated program outcomes to identify successes, challenges, and opportunities for growth.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Enhanced program effectiveness by identifying areas for improvement and implementing strategic changes.

Skills

    Training and Facilitation

    Document Management

    Teamwork and Collaboration

    Problem-Solving

    Attention to Detail

    Problem-solving abilities

    Multitasking

    Reliability

    Adaptability and Flexibility

    Curriculum Design

Timeline

SAC Lead Program Staff

YMCA of the Greater Twin Cities
05.2022 - Current

SAC Lead Program Staff Part Time

YMCA of the Greater Twin Cities
01.2021 - 03.2022

SAC Program Staff

YMCA of the Greater Twin Cities
01.2020 - 01.2021

Kid Stuff Staff

YMCA of the Greater Twin Cities
09.2019 - 01.2021

Beacons School Success Lead

YMCA of the Greater Twin Cities
02.2019 - 09.2019

Beacons School Success Program Staff

YMCA of the Greater Twin Cities
09.2018 - 02.2019
Ricky Bustamante