Ridwan Omar
Bloomington
Summary
Dynamic and self-motivated professional with a strong background in security and customer service, notably at American Security. Proven ability in report writing and incident reporting, enhancing safety protocols and guest relations. Recognized for fostering a welcoming environment while maintaining strict access control and ensuring a secure atmosphere for all.
Overview
4
4
years of professional experience
Work History
Security Officer
American Security
12.2024 - 03.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Freight Team Associate
Home Depot
03.2024 - 06.2024
- Lifted and moved items weighing Number pounds multiple times per shift.
- Used pallets, straps and load bars to secure freight for transport.
- Enhanced team performance by providing ongoing training, support, and feedback to associates.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
Staffing Solutions
Amazon
05.2023 - 09.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Ride Operator
Mall of America
06.2021 - 02.2022
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
Education
High School Diploma -
Edina High School
Edina, MN06.2023
Skills
- Report writing
- Incident reporting
- Exceptional communication
- Guest relations
- Customer service
- Self-motivated and disciplined
Timeline
Security Officer
American Security
12.2024 - 03.2025
Freight Team Associate
Home Depot
03.2024 - 06.2024
Staffing Solutions
Amazon
05.2023 - 09.2023
Ride Operator
Mall of America
06.2021 - 02.2022
High School Diploma -
Edina High School
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