Dedicated professional with strong customer service skills in fast-paced environments. Experienced in conflict resolution and client engagement, ensuring satisfaction and effective communication.
Overview
3
3
years of professional experience
Work History
Server
Two Rivers Bar and Grill
Prescott
06.2025 - Current
Provided excellent customer service in fast-paced dining environment.
Collaborated with kitchen staff to ensure timely meal delivery.
Maintained cleanliness and organization of dining area throughout shifts.
Assisted in resolving customer complaints with professionalism and care.
Provided excellent customer service to ensure satisfaction.
Snowboard Instructor
Vail Resorts Inc
Hastings
11.2022 - Current
Instructed individuals on snowboarding techniques across diverse weather conditions.
Developed engaging lesson plans tailored for various skill levels and age groups.
Conducted equipment checks to ensure compliance with safety standards before lessons.
Collaborated with team members to enhance lesson delivery and boost student engagement.
Golf Starter
Emerald Greens Golf Club
Hastings
06.2025 - 09.2025
Greeted and welcomed golfers to ensure a friendly atmosphere.
Managed tee time schedules to optimize player flow on the course.
Provided information on course rules and regulations to players.
Assisted players with check-in procedures to enhance customer experience.
Addressed player inquiries and resolved issues promptly and professionally.
Education
Bachelor of Science - Business Administration
University of Wisconsin Stout
Menominee WI
05-2028
High School Diploma -
Hastings High School
Hastings, MN
06-2024
Skills
Customer service
Team collaboration
Lesson planning
Time management
Conflict resolution
Project management
Client engagement
Languages
English
Native/ Bilingual
Affiliations
Player, UW-Stout Women's NCAA Lacrosse Team - (2024-currently)
Bartender Shift Manager at Bullet Bar, The Other Bar, The Mill Wheel Tavern, Johnnys Bar and Grill, Moonlight Bay MarinaBartender Shift Manager at Bullet Bar, The Other Bar, The Mill Wheel Tavern, Johnnys Bar and Grill, Moonlight Bay Marina