- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Snowboarding
- Enjoy hobbies that combine physical activity with outdoor exploration
Riley Schwichtenberg
Stewartville
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Store Leader
Kwik Trip
07.2024 - Current
- Created staff schedules, approved requested time off and updated reports.
- Managed team workload to reach production targets.
- Trained new-hires on guest service procedures to better service customers.
- Completed monthly and quarterly audit reports for senior management.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
Guest Service Leader
Kwik Trip
07.2021 - 07.2024
- Supervised and trained staff on cash handling, check processing and POS transaction policies.
- Led team members in specific areas by delegating tasks, answering questions and resolving conflicts.
- Communicated with managers to discuss employee performance, report violations and assist with policy enforcement.
- Monitored daily business operations to drive peak team performance.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Guest Service Coworker
Kwik Trip
01.2020 - 07.2021
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Fence Installer
Apex Fence
05.2022 - 08.2023
- Installed metal and wooden fences and privacy borders.
- Inspected fences for gaps and vulnerabilities, making necessary adjustments.
- Dug holes and trenches to position fences correctly.
- Used hand tools and instruments to take measurements.
- Temporary Summer Job
Electrician/Handyman
Pro Ag Solutions
01.2018 - 08.2018
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
Education
Bachelor of Science - Civil Engineering
University of Minnesota
Duluth, MN05-2027
Associate of Arts -
Lake Superior College
Duluth, MN05-2024
No Degree -
Rochester Community And Technical College
Rochester, MN01.2022
Skills
- Complex Problem-solving
- Inventory management
- Decision-making
- Staff development
- Performance management
- Conflict resolution
- Relationship building
- Cost control
- New hire training
Certification
- CS50's Web Programming with Python and JavaScript - Harvard University
- Resilient Leadership - Harvard University
Interests
Timeline
Assistant Store Leader
Kwik Trip
07.2024 - Current
Fence Installer
Apex Fence
05.2022 - 08.2023
Guest Service Leader
Kwik Trip
07.2021 - 07.2024
Guest Service Coworker
Kwik Trip
01.2020 - 07.2021
Electrician/Handyman
Pro Ag Solutions
01.2018 - 08.2018
- CS50's Web Programming with Python and JavaScript - Harvard University
- Resilient Leadership - Harvard University
Bachelor of Science - Civil Engineering
University of Minnesota
Associate of Arts -
Lake Superior College
No Degree -
Rochester Community And Technical College
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