River Benson
Hastings
Summary
Assistant Manager at M&H Gas Station with a proven track record in conflict resolution and task management. Collaborated on strategic planning initiatives, demonstrating strong problem-solving skills and leadership in high-pressure situations. Adept collaboration with others to accomplish demanding objectives, motivate staff, and organize resources. A good amount of experience in the past 10 years, ready for a change of pace and something new.
*Please leave a message if calling, I currently work nights and will get back to you the next morning if able.
Overview
11
11
years of professional experience
Work History
Assistant Manager
M&H Gas Station
Hastings
07.2014 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Collaborated with management on developing strategic plans for achieving business goals.
Education
HHS
Hastings, Minnesota01-2015
Skills
- Customer service
- Conflict resolution
- Employee training
- Strategic planning
- Performance management
- Problem-solving
- Task delegation
Timeline
Assistant Manager
M&H Gas Station
07.2014 - Current
HHS