Rizwana Chaudhry
Circle Pines
Summary
Dedicated Curriculum Coordinator well-versed in student and course data analysis to make effective decisions on future plans and materials. Proven history of implementing innovative plans for optimized learning and retention.
Overview
15
15
years of professional experience
1
1
Certification
Work History
AP Esthetician Trainee
Saint Paul College
01.2025 - 12.2025
- Provided skin analysis and personalized treatment recommendations for diverse client needs.
- Administered facials, chemical peels, and waxing services with attention to client comfort.
- Maintained cleanliness and organization of treatment areas, ensuring compliance with safety standards.
- Assisted in managing appointment schedules and maintaining accurate client records.
Customer Care Representative
Delta Airlines
04.2024 - 09.2025
- Assisted passengers with check-in procedures and baggage handling.
- Resolved customer inquiries and complaints to enhance satisfaction.
- Coordinated boarding processes to ensure timely departures.
- Managed ticketing and reservation systems for efficient service delivery.
- Monitored flight status updates and communicated changes to passengers.
- Provided exceptional service at ticket counters, booking flights and processing payments securely.
Manager
White Bear Bait
10.2020 - 03.2024
- Led daily store operations, ensuring high standards of customer service and satisfaction.
- Managed inventory control processes to optimize stock levels and reduce shrinkage.
- Implemented merchandising strategies to drive sales and improve visual displays.
- Analyzed sales data to identify trends, adjusting strategies to boost profitability.
Laboratory Supervisor
Hunza Sugar Mill Pvt.Ltd Unit 1
01.2016 - 12.2019
- Contributed to the development of new tests or methodologies through collaborative research efforts with colleagues or external partners.
- Ensured accuracy in testing by maintaining rigorous quality control standards and regularly calibrating equipment.
- Managed budget effectively by monitoring expenses, identifying cost-saving opportunities, and prioritizing investments in resources that maximize value for the organization.
- Provided excellent customer service to clients by addressing inquiries promptly, providing accurate test results, and offering expert guidance on interpreting findings when necessary.
- Provided technical guidance and training to laboratory staff.
- Prepared and validated buffers and in-house reagents, calibrators, and controls in advance of laboratory testing and analysis orders.
- Developed and implemented standard operating procedures to verify quality control.
Head of the Department
Superior Science Post Graduate College
03.2011 - 12.2015
- Designed and implemented engaging chemistry lesson plans aligned with curriculum standards.
- Facilitated hands-on laboratory experiments to enhance student understanding of chemical principles.
- Assessed student performance through quizzes, tests, and practical evaluations to ensure mastery of concepts.
- Developed innovative instructional materials incorporating technology to support diverse learning styles.
- Mentored new teachers in effective classroom management strategies and instructional techniques.
- Coordinated departmental initiatives to improve teaching methodologies and student outcomes across grade levels.
- Led professional development workshops focused on integrating inquiry-based learning into chemistry education.
Education
Advance Practice Aesthetics Certification -
Saint Paul College
Saint Paul, MN12-2025
Master of Education - Masters of Chemistry
AIOU Pakistan
Pakistan01-2010
Master of Science - Chemistry
University of The Punjab
Lahore 01-2004
Bachelor of Science - Chemistry
University of The Punjab
Lahore 01-2002
Skills
- Customer service
- Multitasking and organization
- Relationship building and management
- Retail sales
- Client needs assessment
- Teamwork and cooperation
- Instructional planning
- Data analysis capabilities
- Student assessment proficiency
- OneDrive for business
- Microsoft teams
- Microsoft dynamics 365
Certification
- Licensed [Ap Salon Manager] - [2025-2028]
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
AP Esthetician Trainee
Saint Paul College
01.2025 - 12.2025
Customer Care Representative
Delta Airlines
04.2024 - 09.2025
Manager
White Bear Bait
10.2020 - 03.2024
Laboratory Supervisor
Hunza Sugar Mill Pvt.Ltd Unit 1
01.2016 - 12.2019
Head of the Department
Superior Science Post Graduate College
03.2011 - 12.2015
Advance Practice Aesthetics Certification -
Saint Paul College
Master of Education - Masters of Chemistry
AIOU Pakistan
Master of Science - Chemistry
University of The Punjab
Bachelor of Science - Chemistry
University of The Punjab