Robert Culbertson
Albert Lea,MN
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
Walmart
05.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Warehouse Associate
Zinpro Performance Minerals
02.2019 - 03.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 55 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Department Manager
Marketplace Foods
01.2015 - 03.2018
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
Associate of Science - Business
Riverland Community College
Austin, MN05.2024
High School Diploma -
Albert Lea Senior High School
Albert Lea, MN2013
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Insurance Billing
- Insurance Verification
- Workflow Optimization
Jeweler
- Hobby jeweler with an eye for fine detail
- Extensive knowledge of minerals and gemstones
- Knowledgeable on health and safety during creation process
Timeline
Pharmacy Technician
Walmart
05.2023 - Current
Warehouse Associate
Zinpro Performance Minerals
02.2019 - 03.2023
Department Manager
Marketplace Foods
01.2015 - 03.2018
Associate of Science - Business
Riverland Community College
High School Diploma -
Albert Lea Senior High School
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