Robert Dutton
Saint Paul
Summary
With a proven track record at Magnolia Home Theater, I excel in enhancing system performance and reliability, underscored by my expertise in troubleshooting and customer satisfaction. My approach combines technical proficiency with a keen ability to meet client expectations, ensuring project success and elevating user experiences.
Overview
10
10
years of professional experience
Work History
Home Theater Installer
J Becher
Rogers
09.2023 - 08.2024
- Developed strategies to improve system performance and reliability by making recommendations regarding upgrades or changes in design specifications.
- Provided training sessions for end-users on how to use newly installed applications.
- Tested installed hardware and software to ensure proper functioning.
Home Theater Installer
Magnolia Home Theater
Richfield
08.2021 - 09.2023
- Developed strategies to improve system performance and reliability by making recommendations regarding upgrades or changes in design specifications.
- Provided training sessions for end-users on how to use newly installed applications.
- Tested installed hardware and software to ensure proper functioning.
- Replaced defective hardware components when needed.
- Performed troubleshooting to diagnose and resolve system issues.
- Ensured compliance with all relevant security protocols during installation process.
General Manager
Domino's Pizza
Chanhassen
01.2018 - 01.2021
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Hired and trained staff
- Ran day to day business
System Designer
Magnolia
Richfield
08.2014 - 10.2017
- Designed systems for clients
- Worked with builders and GC’s
- Worked hand in hand with Project Manager and Install Team
- Ability to demonstrate product, supply product knowledge to clients and design systems to meet their expectations
- Walked clients houses
Education
Some College (No Degree) - General Studies
Winona State University
Winona, MNHigh School Diploma -
Trinity School At River Ridge
Bloomington, MNSkills
- Project estimation and bidding
- Worksite preparation
- Taking precise measurements
- Pre-installation site prep
- Troubleshooting
- Installation expertise
- Customer service
- Residential and commercial installations
- Quality assurance
- Customer satisfaction
- Time management
- Blueprint reading
- Customer relations
- Site surveys
- Detail orientation
- Network setup
- Maintenance and repair reporting
- Positive attitude
Timeline
Home Theater Installer
J Becher
09.2023 - 08.2024
Home Theater Installer
Magnolia Home Theater
08.2021 - 09.2023
General Manager
Domino's Pizza
01.2018 - 01.2021
System Designer
Magnolia
08.2014 - 10.2017
Some College (No Degree) - General Studies
Winona State University
High School Diploma -
Trinity School At River Ridge