Summary
Work History
Education
Skills
Timeline
Generic

Robert Minchow

Plymouth,MN

Summary

Well-qualified administrative team member bringing demonstrated knowledge and abilities in loan processing. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues and completing closings. Proficient in Post Closing and Closing standards and regulations.

Work History

Mortgage Post Closing Specialist

Investors Mortgage
  • Reviewed post-closing documentation for completeness and compliance with regulatory requirements.
  • Coordinated communication between lenders, title companies, and clients to resolve outstanding issues efficiently.
  • Maintained accurate records in loan processing systems to ensure data integrity and streamline workflows.
  • Assisted in the preparation of final closing documents, ensuring accuracy and adherence to company standards.
  • Analyzed loan files for discrepancies, identifying potential risks and implementing corrective measures promptly.
  • Developed training materials for new team members, enhancing onboarding process and knowledge retention.
  • Led efforts to improve post-closing processes, resulting in reduced turnaround time and increased customer satisfaction.

Mortgage Document Specialist

Residential Funding Corporation GMAC
  • Processed and reviewed mortgage documentation for accuracy and compliance with regulatory standards.
  • Coordinated document flow between departments to ensure timely completion of loan applications.
  • Utilized document management systems to organize and maintain electronic files efficiently.
  • Assisted in training new staff on documentation procedures and best practices.
  • Streamlined data entry processes, enhancing overall productivity within the team.
  • Conducted quality control checks on submitted documents to reduce errors and improve accuracy rates.
  • Developed standard operating procedures for document handling to improve operational efficiency.
  • Delivered exceptional customer service by addressing inquiries and resolving issues related to document management in a timely manner.
  • Liaised with project teams, vendors and third parties on documentation flow, handover, and project close-out.
  • Coordinated document exchange between departments, contractors, suppliers, and customers.

Mortgage Loan Closer

Bank of America
  • Reviewed closing documents for accuracy and compliance with regulatory requirements.
  • Coordinated with lenders, title companies, and clients to ensure smooth loan closings.
  • Prepared final loan documentation and disclosures in accordance with company policies.
  • Managed post-closing processes, including document tracking and filing systems.
  • Ensured timely completion of closing transactions to enhance customer satisfaction.
  • Assisted in resolving issues that arose during the closing process to maintain efficiency.
  • Managed a high volume of loans simultaneously, prioritizing tasks efficiently to meet deadlines consistently.
  • Expedited mortgage loan approval by effectively collaborating with underwriters and loan officers.
  • Delivered exceptional customer service, addressing client inquiries promptly and professionally.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.

Education

Some College (No Degree) - Political Science, Philosophy

Normandale Community College, University of Minnesota
Minneapolis, MN

Skills

  • Document review
  • Regulatory compliance
  • Loan processing
  • Data integrity
  • Customer service
  • Communication coordination
  • Issue resolution
  • Document management
  • Loan document review
  • Data entry proficiency
  • [Software] expertise
  • Teamwork and collaboration

Timeline

Mortgage Post Closing Specialist

Investors Mortgage

Mortgage Document Specialist

Residential Funding Corporation GMAC

Mortgage Loan Closer

Bank of America

Some College (No Degree) - Political Science, Philosophy

Normandale Community College, University of Minnesota

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Robert Minchow