Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin Hubbard

Elbow Lake,MN

Summary

Been a Associate Teller since 2008. Have great customer service & always aim to do my best.

Overview

16
16
years of professional experience

Work History

Associate Banker

BMO Bank
11.2022 - Current
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Balanced teller drawers and ATM cash.
  • Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Opened, closed, and updated accounts for customers.
  • Improved referral rates from satisfied clients by building strong relationships based on trust transparency.
  • Educated customers on features and benefits of banking products and services.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Educated customers on online banking and mobile banking applications.
  • Assisted customers with banking needs and inquiries.
  • Referred customers to other banking departments for specialized services.

Associate Banker

Viking Bank
03.2022 - 11.2022
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

Associate Banker

Star Bank
04.2008 - 01.2022
  • Handled various accounting transactions.
  • Trained new hires on customer service policies and procedures.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Executed wire transfers, stop payments and account transfers.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Monitored and verified suspicious activity on customer accounts.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Referred customers to other banking departments for specialized services.
  • Assisted customers with banking needs and inquiries.

Education

High School Diploma -

Battle Lake Public School
Battle Lake, MN
05.1986

Skills

  • Currency Exchanges
  • Self-motivated nature
  • Teller Support
  • Customer Service
  • Cash Management
  • Teller experience
  • Opening and closing procedures
  • Developing customer relationships
  • Relationship Building
  • Know Your Customer

Timeline

Associate Banker

BMO Bank
11.2022 - Current

Associate Banker

Viking Bank
03.2022 - 11.2022

Associate Banker

Star Bank
04.2008 - 01.2022

High School Diploma -

Battle Lake Public School

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Robin Hubbard