Robin Hubbard
Elbow Lake,MN
Summary
Been a Associate Teller since 2008. Have great customer service & always aim to do my best.
Overview
16
16
years of professional experience
Work History
Associate Banker
BMO Bank
11.2022 - Current
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Balanced teller drawers and ATM cash.
- Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Opened, closed, and updated accounts for customers.
- Improved referral rates from satisfied clients by building strong relationships based on trust transparency.
- Educated customers on features and benefits of banking products and services.
- Counted, verified and handled bank deposits and armored car transactions.
- Educated customers on online banking and mobile banking applications.
- Assisted customers with banking needs and inquiries.
- Referred customers to other banking departments for specialized services.
Associate Banker
Viking Bank
03.2022 - 11.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Associate Banker
Star Bank
04.2008 - 01.2022
- Handled various accounting transactions.
- Trained new hires on customer service policies and procedures.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Executed wire transfers, stop payments and account transfers.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Monitored and verified suspicious activity on customer accounts.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Referred customers to other banking departments for specialized services.
- Assisted customers with banking needs and inquiries.
Education
High School Diploma -
Battle Lake Public School
Battle Lake, MN05.1986
Skills
- Currency Exchanges
- Self-motivated nature
- Teller Support
- Customer Service
- Cash Management
- Teller experience
- Opening and closing procedures
- Developing customer relationships
- Relationship Building
- Know Your Customer
Timeline
Associate Banker
BMO Bank
11.2022 - Current
Associate Banker
Viking Bank
03.2022 - 11.2022
Associate Banker
Star Bank
04.2008 - 01.2022
High School Diploma -
Battle Lake Public School
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