Robin Landry
Saint Paul
Summary
Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations. Focused Director Of Business Development with demonstrated talent in organizing work, establishing priorities and delegating tasks to meet service delivery requirements. Skilled in communicating to meet performance and productivity requirements while ensuring compliance with policies and regulations. Proven expertise in Marketing Management. Skilled Business Development leader offering 23 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
11
11
years of professional experience
Work History
Director Of Business Development
Hermès International
01.2020 - Current
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Negotiated, prepared, and signed contracts with clients.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Leveraged industry trends and competitive analysis to improve customer relationship building.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Compiled product and customer data to generate informed profit projections.
- Collaborated with sales and marketing departments to support client acquisition.
- Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
- Identified business development challenges and customer concerns for proactive resolution.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
Business Development Manager
EDF Energy
07.2013 - 01.2020
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Kept meticulous client notes and updated account information in company databases.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Compiled product and customer data to generate informed profit projections.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Represented company and promoted products at conferences and industry events.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Drove sales by developing multi-million dollar contract sales.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Facilitated business by implementing practical networking techniques.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Communicated product quality and market comparisons by creating sales presentations.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Organized promotional events and interacted with community to increase sales volume.
- Prepared sales presentations for clients showing success and credibility of products.
- Built relationships with customers and community to establish long-term business growth.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Managed accounts to retain existing relationships and grow share of business.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
Education
MBA -
Montpellier Business School
Montpelier01.2020
Skills
- Channel Development
- Marketing Management
- Networking
- Pipeline Development
- Vendor Management
- Sales Coaching
- Performance Management
- Service Delivery Optimization
- Lead Generation
- Project Management
- Territory Growth
- Customer Relationship Management
- Cash-Flow Analysis
- Promotional Planning
- Corporate Budgeting
- Marketing
- Revenue Forecasting
- Quality Control
- Staff Management
- Cold Calling
- Lead Prospecting
- Cost Management
- Channel Management
- Customer Acquisition
- Business Development
- Order Management
- Proposal Writing
- Contract Review
- Pipeline Management
- Research
- Sales Pipeline Management
- Territory Management
- Event Planning
- Budget Development
- Market Penetration
- Presentation Development
- Market Research
- Prospect Targeting
- Account Servicing
- Revenue Generation
- SAP Expert
- Customer Service
- Training and Mentoring
- Analytics
- Market Trend Analysis
- Performance Goals
- Sales Expertise
- Financial Operations
- Proficient in Human Resources
- Stakeholder Communication
- Creation of Sales Comp Structures
- Sales and Marketing
- Adept Multi-Tasker
- Cross-Functional Collaboration
- Issue Resolution
- Forecasting and Planning
- Fluent in French
- Relationship Building and Rapport
- Mentoring and Coaching
- Account and Territory Management
- Business Development and Planning
- Negotiations
- Team Collaboration
- New Business Development
- Decision-Making
- Strategic Planning
- Performance Metrics
- Customer Satisfaction
- Marketing Strategy
- Effective Negotiator
- Critical and Creative Thinking
- Strategic Partnerships
- Relationship Building and Management
- Reporting Capabilities
- Consultative Sales Techniques
- CRM Platforms
- Team Building
- Sales Presentations
- Strong Sales Proposal Writer
- Team Leadership
- Client Consultations
- Performance Evaluations
- Analytical Problem Solver
- National Account Management
- Excellent Listening Skills
- Relationship Building
- Budget Forecasting
- Goals and Performance
- Revenue and Profit Maximization
- Product Demonstrations
- Training and Development
- Systems and Software Expertise
- Salesforce Management
- Database Management
- Mergers and Acquisitions
- Product and Service Sales
- Team Building Expertise
- Proposal Development
- Social Media Marketing
- Sales Training and Leadership
Timeline
Director Of Business Development
Hermès International
01.2020 - Current
Business Development Manager
EDF Energy
07.2013 - 01.2020
MBA -
Montpellier Business School
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