Robyn Hasty
Chaska
Summary
Customer-focused business professional bringing 10+ years of sales and small business experience. Extensive knowledge of the workings of benefit plans and a solid understanding of what it takes to run a small business in terms of customer service, reputation in the local community, presentation of retail store front, orderly paperwork and bookkeeping.
Overview
9
9
years of professional experience
Work History
Etsy Shop Owner
Nordlander Vintage
08.2018 - Current
- Employed time-management techniques effectively prioritizing daily tasks required for managing an online retail business.
- Streamlined order processing procedures, resulting in faster shipping times and improved customer satisfaction ratings.
- Established a loyal customer base through consistent high-quality products and exceptional customer service experiences.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Associate
George's Shoes & Repair
04.2019 - 03.2020
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Human Resources Manager Intern
MedNet Solutions
11.2016 - 01.2018
- Guided employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Used technologically relevant digital systems to manage payroll and benefits programs.
Human Resources Manager
Vaddio
04.2015 - 10.2016
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Introduced competitive compensation packages to attract high-caliber professionals while maintaining budgetary constraints.
Education
Business Administration And Management
Augsburg College
Minneapolis, MNSkills
- Excellent Customer Service
- Attention to Detail
- Patience and Resilience
- Team Collaboration
- Issue Resolution
- Salesmanship
- Product Knowledge
- Customer Engagement
Timeline
Associate
George's Shoes & Repair
04.2019 - 03.2020
Etsy Shop Owner
Nordlander Vintage
08.2018 - Current
Human Resources Manager Intern
MedNet Solutions
11.2016 - 01.2018
Human Resources Manager
Vaddio
04.2015 - 10.2016
Business Administration And Management
Augsburg College
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